JAMIA FAITH BROWN
Atlanta,GA
Summary
Customer service-oriented operations professional adept in delivering premium experiences in high-volume, safety-sensitive environments. Recognized for reliability and professionalism while upholding strict compliance and operational standards. A strong foundation in teamwork and attention to detail enhances service excellence.
Overview
8
8
years of professional experience
Work History
Package Handler
Federal Express (FedEx)
Atlanta, GA
10.2020 - 01.2025
- Facilitated daily operations in a high-volume, time-critical environment to ensure timely package handling.
- Adhered to strict safety, compliance, and operational standards.
- Maintained professionalism while working under pressure and tight deadlines.
Crew Member / Trainer
Wendy's
Atlanta, GA
08.2018 - 01.2019
- Trained and onboarded new team members on service and operational standards to ensure consistency.
- Enhanced customer experiences in high-traffic service environments through attentive service.
- Executed cash handling with accuracy and integrity to maintain financial accountability.
Administrative Intern
Charris Business Services, LLC
Atlanta, GA
08.2016 - 09.2018
- Facilitated virtual and on-site client interactions while maintaining professionalism and confidentiality.
- Delivered administrative support through efficient typing, proofreading, and precise report preparation.
- Created and maintained Excel spreadsheets and crafted PowerPoint presentations.
Education
Bachelor of Business Administration (BBA) - Management
University of Phoenix
02-2026
College Preparatory Diploma -
Arabia Mountain High School
05-2019
Skills
Activities
- Future Business Leaders of America (FBLA)
- Future Farmers of America (FFA)
- Health Occupations Students of America (HOSA)
- Cross Country Track
- Violin and Gymnastics
Timeline
Package Handler
Federal Express (FedEx)
10.2020 - 01.2025
Crew Member / Trainer
Wendy's
08.2018 - 01.2019
Administrative Intern
Charris Business Services, LLC
08.2016 - 09.2018
Bachelor of Business Administration (BBA) - Management
University of Phoenix
College Preparatory Diploma -
Arabia Mountain High School