Jamia Owens
Baltimore,MD
Summary
Dynamic professional with extensive experience in customer service and relationship building at Rite Aid. Proven ability to engage customers and enhance their shopping experience while maintaining a clean and organized environment. Skilled in cash handling and team collaboration, consistently contributing to team success and driving sales growth. Also Im Committed Teacher's Assistant known for high productivity and efficient task completion. Possess specialized skills in classroom management, educational technology integration, and curriculum support. Excel in communication, teamwork, and adaptability, ensuring positive learning environments and fostering student engagement.
Overview
3
3
years of professional experience
Work History
Teacher's Assistant
Celebree Learning Center
Baltimore, MD
10.2024 - 02.2025
- Coordinated with teachers to identify and support students with special needs.
- Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
- Monitored student progress, providing feedback and support as needed.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Greeted parents at school events to provide information about curriculum and activities.
- Monitored students in class, hallways, and cafeteria to enforce school rules.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
Cashier
KC Beauty
Baltimore, MD
06.2023 - 10.2023
- Issued receipts, refunds, credits or change due to customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Sales Associate
Rite Aid
Baltimore, MD
12.2022 - 08.2023
- Prepared merchandise for purchase or rental.
- Organized store by returning merchandise to proper areas and restocked displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built and maintained relationships with peers and upper management to drive team success.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Placed special orders or called other stores to find desired items.
- Greeted customers and provided exceptional customer service.
Cashier
Loyola university of Maryland College
Baltimore, 21202
07.2022 - 12.2022
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Laurence G. Paquin School
Baltimore, MD06-2012
GED -
Baltimore City Community College
Baltimore, MDSkills
- Customer service
- Relationship building
- Cash handling
- Team collaboration
- Customer engagement
Timeline
Teacher's Assistant
Celebree Learning Center
10.2024 - 02.2025
Cashier
KC Beauty
06.2023 - 10.2023
Sales Associate
Rite Aid
12.2022 - 08.2023
Cashier
Loyola university of Maryland College
07.2022 - 12.2022
Laurence G. Paquin School
GED -
Baltimore City Community College
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