Jamiah Tribble
Charlotte ,NC
Summary
Service-oriented professional with experience in enhancing guest experiences and team performance. Handles training and mentoring of new team members while ensuring efficient operations during peak times. Committed to maintaining high service standards and contributing positively to team dynamics.
Overview
3
3
years of professional experience
Work History
Service Support Shift Lead
Top Golf
Charlotte, NC
05.2025 - Current
- Supervised daily operations to ensure smooth workflow and exceptional guest experiences.
- Trained and mentored new team members on service standards and operational procedures.
- Coordinated staff schedules to optimize coverage during peak business hours.
- Implemented process improvements that enhanced team efficiency and service quality.
- Opening and closing task daily
Cashier
Publix
Charlotte, NC
10.2023 - 05.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained clean and organized checkout area, ensuring compliance with safety and hygiene standards.
- Handled cash, credit, and debit transactions while balancing registers at the end of shifts.
- Collaborated with team members to improve workflow during peak hours, enhancing overall efficiency.
- Resolved customer complaints promptly, contributing to increased customer satisfaction and loyalty.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Palisades High School
Charlotte, NC06.2026
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Coaching and mentoring
- Cash handling
- Assigning work
Timeline
Service Support Shift Lead
Top Golf
05.2025 - Current
Cashier
Publix
10.2023 - 05.2025
High School Diploma -
Palisades High School