Jamica Augustin
Beaumont
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
4
4
years of professional experience
Work History
Store Manager
Hibbetts Sports
Port Arthur
10.2021 - Current
- Managed inventory tracking and physical inventory counts to minimize loss.
- Planned special promotions or discounts based on market trends.
- Prepared monthly reports on sales figures, expenses, profits.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Established customer service standards and monitored staff compliance.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared staff work schedules and assigned team members to specific duties.
- Updated and maintained store signage and displays.
Education
High School Diploma -
Central High School
Beaumont, TX06-2017
Skills
- Customer service
- Visual merchandising
- Performance monitoring
- Effective communication
- Goals and performance
- Team development
- Employee training
- Team building
References
References available upon request.
Timeline
Store Manager
Hibbetts Sports
10.2021 - Current
High School Diploma -
Central High School