Jamica Benson
Beasley
Summary
Results-driven professional with a strong background in delivering impactful solutions. Demonstrated success in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Retrieval Associate
UHG- Optum
01.2024 - Current
- Drive quality and risk adjustment initiatives to enhance HEDIS and CMS STARs performance metrics
- Utilize EMR systems to ensure efficient data collection and compliance with healthcare regulations
- Maintain adherence to privacy and company policies throughout data retrieval processes
- Manage client accounts by tracking retrieval progress and addressing any issues to ensure client satisfaction and retention
Senior Clinical Admin Coordinator
UHG- Well Med Medical Management
01.2022 - 01.2024
- Coordinated patient services, enhancing workflow efficiency and patient satisfaction
- Developed marketing strategies to engage patients, showcasing strong resource management
- Fostered key relationships with hospitals and service providers to support patient care initiatives
- Oversaw account management for key client relationships, ensuring effective communication and service delivery aligned with client needs
Integrations Practice Consultant
UHG- Well Med Medical Management
01.2021 - 01.2022
- Led onboarding projects, ensuring medical staff's readiness and compliance with SOPs
- Assisted with clinic audits, ensuring adherence to regulatory standards and best practices
- Managed integration accounts by liaising between clinics and corporate teams to streamline processes and resolve any integration challenges
Senior Clinical Medical Assistant
University of Texas MD Anderson Cancer Center
01.2018 - 01.2021
- Managed patient intake and medical records, supporting efficient administrative functions
- Trained junior staff on protocols and inventory management, ensuring operational efficiency
- Developed and maintained relationships with patients, ensuring their needs were met while managing their accounts effectively throughout their treatment processes
Lead Paramedical Examiner
Quest Diagnostics - Medical Profiles
01.2007 - 01.2021
- Conducted medical assessments for insurance applicants, ensuring accurate health evaluations
- Collaborated with insurance professionals to facilitate comprehensive underwriting processes
- Managed client accounts by providing timely follow-ups and addressing any inquiries regarding assessment findings and results
Research Data Coordinator
University of Texas MD Anderson Cancer Center
01.2019 - 12.2019
- Utilized SQL for data analysis to support clinical research initiatives
- Coordinated regulatory compliance and audit preparedness for research projects
- Managed research project accounts, ensuring that all data and compliance requirements were met in collaboration with multiple stakeholders
Education
The Complete Project Management Fundamentals Course + CERT -
Udemy
01.2023
Bachelor of Science (B.S.) - Healthcare Management
American Intercontinental University
01.2018
Certificate in Medical Assisting -
Southwestern Professional Institute
01.2004
Skills
- In-depth knowledge of Commercial, Medicare & Medicaid Insurance
- Quality Assurance and Project Management Expertise
- Business Development and Sales Acumen
- Expertise in Various EMR Platforms
Certification
- Life and Health Insurance License - Texas Department of Insurance.
- Accident and Health License – Texas Department of Insurance.
Timeline
Retrieval Associate
UHG- Optum
01.2024 - Current
Senior Clinical Admin Coordinator
UHG- Well Med Medical Management
01.2022 - 01.2024
Integrations Practice Consultant
UHG- Well Med Medical Management
01.2021 - 01.2022
Research Data Coordinator
University of Texas MD Anderson Cancer Center
01.2019 - 12.2019
Senior Clinical Medical Assistant
University of Texas MD Anderson Cancer Center
01.2018 - 01.2021
Lead Paramedical Examiner
Quest Diagnostics - Medical Profiles
01.2007 - 01.2021
Bachelor of Science (B.S.) - Healthcare Management
American Intercontinental University
Certificate in Medical Assisting -
Southwestern Professional Institute
- Life and Health Insurance License - Texas Department of Insurance.
- Accident and Health License – Texas Department of Insurance.
The Complete Project Management Fundamentals Course + CERT -
Udemy
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