Jamica Mambo

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated government professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

• Linux
• Windows 10
• Microsoft Word
• Excel
• PowerPoint
• Microsoft Teams
• Microsoft Outlook

• Mather VA Hospital, Rancho Cordova, CA, 10/2013, 11/2014, Medical Support Administrator, Coordinates with the Care in the Community team to review consult utilization by using various reports and communication methods to effectively support the needs of the team, Responsible for accurate appointment management and the coordination of all administrative information between the community care vendor and the Veteran, Have a solid knowledge of multiple electronic systems and current computer technology regarding imaging applications, Vista application, CPRS, Microsoft Office Suite applications, and all other applicable programs/software and equipment, Will perform other duties as assigned
• Verizon Wireless, Sacramento, CA, 10/2007, 05/2012, Tier 2 Technical Support Coordinator

• Process local and cross-country flight clearances
• Check accuracy of flight plans and coordinate them
• Maintain flight logs on incoming/outgoing flights and individual flight records
• Alert crash crews of emergencies
• Interpret and post weather reports