Jamie Adamson

When my position was eliminated at SABIC, Progressive Health leadership asked me to assume the Director of Clinical Operations role for a new partnership between Progressive Health & Rehab and Aambe Clinical Solutions. I was to oversee clinical operations for the new venture, including site setup, staff interviewing and hiring, and performance metrics monitoring to drive process improvements. These clinics would be established primarily to provide high-quality Primary Care as well as Occupational Health Services for tribes on Native American lands as well as the surrounding non-native populations. While in the ramping-up stages of this program, I was also tasked with developing skill checkoffs for Progressive Health and Rehab's entire employee population, to enhance employee capabilities and ensure high-quality patient care.

Oversaw the operations of a nurse-only onsite clinic for employees. This included management of medication and medical supplies. Encounter types included sick visits as well as work-related injuries. I also helped to manage return-to-work for both our Houston-area locations, as well as our sites in Columbus, IN, Wixom, MI, and Pittsfield, MA, as well as our remote employees positioned all over the US. I am also a Red Cross Certified Adult and Pediatric CPR/First Aid/AED instructor. I trained first responders at Houston-area locations. My position was eliminated as a result of corporate restructuring within SABIC.

Other duties included.

• Administered medications and treatments according to standing orders
• Maintained accurate patient records using electronic health systems.
• Responded to emergency situations such as accidents or illnesses that occur within the work environment.

This is a weekend position with an 81-year-old Scale Model and railroad shop. Volunteered to work weekends to ensure the shop remained open for customers. Being a scale modeler and love the hobby, working here on the weekend is more a labor of love than a job. Assist modelers in selecting kits and provided technique advice to enhance their modeling skills.

• Greet each customer and offer assistance in finding requested items, helping boost customer satisfaction and retention.
• Complete transactions in an efficient manner while providing excellent customer service.
• Use product knowledge to suggest items to match client needs.

This position came about as a result of a promotion from the United Airlines Employee Clinic. Oversaw day-to-day operations of a small, on-site primary care clinic for employees of Hewlett Packard Enterprises and Hewlett Packard Incorporated. Increased employee utilization and efficiency were the main concerns verbalized by Hewlett Packard.

• Initiated an aggressive outreach program to employees as well as their dependents.
• Reduced 12-month rolling ROI from -$650,000 to just over -$50,000.
• Increased a single-month high encounter count from 111 visits to 360 visits.

Conducted sick visits and workplace injury triage. Collected and conducted testing for UTIs and flu, as well as temperature screenings early on during the COVID pandemic. Conducted hearing conservation testing, vision testing, and respiratory fit testing. Was trained to fit aircraft technicians for custom-fit hearing protection. Performed Breath Alcohol testing and conducted random, pre-employment, and observed drug screenings. Positions here were both PRN and a period of full-time employment from June 2018 to May 2019, at which time I was promoted to Clinic Manager with Hewlett Packard.

• Provided direct patient care in a fast-paced employee clinic environment.
• Maintained medical records in compliance with privacy regulations and standards.
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.

Conducted assessments and administered medications while documenting patient information and collaborating with multidisciplinary team to ensure timely, effective, and safe patient care.

• Engaged patients effectively to promote a supportive healthcare experience.
• Maintained medical records in compliance with privacy regulations and standards.
• Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.

Performed assessments, managed medication administration, maintained charts, and collaborated with the multidisciplinary team to deliver timely, effective, and safe patient care.

• Educated patients on health management and preventive care practices.
• Assessed patients to determine their physical condition, health status and needs.
• Maintained medical records in compliance with privacy regulations and standards.

Performed assessments of youths during intake, arranged medications for distribution by corrections personnel, carried out wellness checks, and maintained accurate state-required documentation.

• Collaborated with correctional staff to ensure safety during medical procedures.
• Assessed prisoners suffering injuries through falls, stabbings or other means and stabilized each prior to transport to nearest medical facility.
• Evaluated inmates for suicidal ideation or other mental health concerns; referred to appropriate healthcare professionals when indicated.

As a PCA: Assisted nursing staff with patients' daily activities and personal care needs.

• Monitored patients' vital signs and reported changes to the medical team.
• Maintained cleanliness and organization of patient rooms and common areas.
• Documented patient information accurately in the electronic health records system.

As an RN. Performed patient assessments, including vital signs, physical examinations, height and weight measurements, and documentation of findings.

• Administered medications and treatments according to established protocols.
• Assisted in the coordination of patient admissions and discharges effectively.
• Maintained accurate patient records in electronic health systems diligently.

Conducted vehicle demonstrations, negotiated terms with lenders, closed deals, and managed the buying experience to enhance customer satisfaction. Facilitated and scheduled training for all dealership staff as outlined by the vehicle manufacturer. Awarded Gold Certified status from the manufacturer.

• Leveraged product knowledge to guide clients in making informed purchasing decisions.
• Trained new sales associates on company policies and sales techniques to enhance team effectiveness.
• Cultivated relationships with existing customers to drive repeat and referral sales.