Open To Work
Jamie Adams Shrestha
Huntsville,USA
Work Preference
Summary
Results-driven production and hospitality leader with a strong track record in operational excellence and team development. Expertise in optimizing processes to reduce waste and enhance productivity, while consistently exceeding output targets. Aiming to leverage operational acumen in impactful manufacturing or leadership roles.
Overview
11
11
years of professional experience
Work History
Production Manager
FastSigns
Huntsville, USA
05.2024 - Current
- Direct daily production schedules, resource allocation, and workflows to consistently meet/exceed output targets in demanding environments.
- Supervised and mentored production teams, providing hands-on training and performance coaching that enhanced productivity and ensured safety adherence.
- Identified and implemented process enhancements that reduced waste and downtime while maintaining strict quality standards.
- Partner with procurement, maintenance, and quality teams to troubleshoot issues, manage inventory, and support continuous improvement projects.
- Tracked and analyzed production metrics to support data-informed decisions and improve throughput.
Server / Bartender
Surin of Thailand
Huntsville, USA
12.2020 - 04.2023
- Delivered high-energy, guest-focused service in fast-paced setting, cultivating loyal repeat clientele from prior roles.
- Processed phone/in-person orders while upselling premium items to enhance guest experience and increase revenue.
- Trained and onboarded new team members on service protocols and guest engagement to improve operational efficiency.
- Fostered upbeat team atmosphere to boost coworker collaboration and elevate guest satisfaction.
Agency Representative
Colonial Life
Huntsville, USA
07.2020 - 01.2021
- Conducted client consultations and cold calls to identify needs, resulting in enrollment in tailored insurance policies.
- Managed communications on enrollments, claims, and coverage; efficiently resolved inquiries to enhance client satisfaction.
- Organized claims documentation and developed enrollment spreadsheets, streamlining group processing.
Server
The Martin Bar & Bistro
Huntsville, USA
01.2018 - 11.2020
- Fostered guest loyalty through personalized interactions and seamless service delivery.
- Upsold high-margin items (appetizers, premium drinks) to enhance overall sales performance.
- Trained incoming staff on procedures, culture, and best practices to elevate team productivity.
- Collaborated on shift planning and guidelines to streamline operations and improve service delivery.
Server / Caterer
Taco Mama
Huntsville, USA
01.2016 - 03.2019
- Coordinated catering events with planners and venues, achieving seamless setup and execution.
- Directed dining room staff assignments to provide prompt, high-quality patron service.
- Developed and led training for new hires, enhancing knowledge of menu details and service standards.
- Partnered with management to create and refine training programs, ensuring consistent onboarding experience.
Education
Some College (No Degree) -
Purdue University
West Lafayette, INSome College (No Degree) -
Calhoun Community College
Tanner, ALSkills
- Operations Management & Workflow Coordination
- Process Optimization & Efficiency Improvements
- Cost Control Measures
- Quality Assurance & Safety Compliance
- Inventory & Resource Allocation
- Team Leadership & Staff Training
- Cross-Functional Collaboration
- Problem Solving & Issue Resolution
- High-volume multitasking
- Strong Verbal & Written Communication
Timeline
Production Manager
FastSigns
05.2024 - Current
Server / Bartender
Surin of Thailand
12.2020 - 04.2023
Agency Representative
Colonial Life
07.2020 - 01.2021
Server
The Martin Bar & Bistro
01.2018 - 11.2020
Server / Caterer
Taco Mama
01.2016 - 03.2019
Some College (No Degree) -
Purdue University
Some College (No Degree) -
Calhoun Community College