Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Jamie Arias

Orlando

Summary

Dynamic Learning Professional with over 20 years of experience in the hospitality industry, specializing in sales, learning and development, and project management. Proven ability to foster cross-functional collaboration and drive organizational growth through innovative training solutions. Recognized for enhancing employee performance and advancing career trajectories, contributing to overall business success. Committed to continuous improvement and leveraging expertise to develop effective training programs.

Overview

23
23
years of professional experience

Work History

Manager, Learning & Development

Travel + Leisure Co.
Orlando
03.2022 - Current
  • Administer leadership development programs aligned with organizational succession planning goals.
  • Lead the organization's yearly Learning + Development Month, promoting employee advancement by offering skill enhancement opportunities.
  • Spearhead marketing and communication initiatives for the Learning and Development team across internal platforms.

Manager, Franchise Training

Marriott International
09.2019 - 08.2020
  • Designed and facilitated in-person and virtual sales activation workshops across North America to Franchise property executives, senior leaders, and front-line teams to increase Marriott resource knowledge
  • Improved workshop attendance by 50% compared to the year prior
  • Conducted onboarding and training for sales leaders at franchise management companies to become immersed within the Marriott culture and resources

Manager, Learning Delivery

Marriott International
01.2016 - 09.2019
  • Facilitated in-person and virtual sales training and soft skill development to new hires and seasoned associates at various stages in their career from individual contributors to people leaders
  • Consulted with key stakeholders on the development and implementation of key training strategies and learning offerings for the sales organization with a stakeholder satisfaction of 90%, 6% above learning team average
  • Project-led annual sales conference that brought multi-discipline teams together for a week of professional development for 350+ individual contributors, leaders, and executives

Area Sales Leader, Florida East Coast

Marriott International
06.2014 - 01.2016
  • Provided leadership to a remote workforce where I coached my team to grow account and market share, customer loyalty, and increase top-line revenues for 8 Marriott branded hotels
  • Identified learning gaps for direct reports and created customized development plans based on knowledge gaps, skills, and abilities to drive business performance

Area Sales Specialist, Florida

Marriott International
12.2012 - 06.2014
  • Provided temporary support and project management to the above property sales organization including staffing coverage across various sales roles, new hotel openings, new hire onboarding, and ongoing skill development for sales executives

Direct Sales Positions

Marriott International
02.2002 - 12.2012
  • Held multiple direct sales positions at various Marriott-branded hotels within Florida

Education

B.S. - Career and Technical Education

University of Central Florida
Orlando, FL

Skills

  • Cross-functional teamwork
  • Leadership development
  • Project management
  • Stakeholder management
  • Training and development

Accomplishments

  • Marriott International's Emerging Leader Program - 2015

Affiliations

  • Toastmaster 2012 - 2015
  • Travel + Leisure Co. - Women in Travel Associate Resource Group Board Member 2024- Present

Timeline

Manager, Learning & Development

Travel + Leisure Co.
03.2022 - Current

Manager, Franchise Training

Marriott International
09.2019 - 08.2020

Manager, Learning Delivery

Marriott International
01.2016 - 09.2019

Area Sales Leader, Florida East Coast

Marriott International
06.2014 - 01.2016

Area Sales Specialist, Florida

Marriott International
12.2012 - 06.2014

Direct Sales Positions

Marriott International
02.2002 - 12.2012

B.S. - Career and Technical Education

University of Central Florida

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Jamie Arias