Summary
Skills
Overview
Education
Work History
Certification
Training
Workgroups and Committees
Department Special Events
References
Timeline
Generic

Jamie Aylor

Woodbridge,VA

Summary

Accomplished supervisor experienced in team leadership and staff management in related roles. Continuously improves team performance and service offerings with proactive management strategies. Offers excellent conflict resolution and decision-making abilities. Strong leader and skilled Program Coordinator focused on balancing safety and enjoyment for school aged youth. Talented in overseeing tasks, managing records and supervising schedules to meet business targets. Excellent customer service abilities and attention to detail in all facets of operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable Program Coordinator with strong ability in customer service (internal/ external), problem solving and leadership. Highly organized, proactive and punctual with team-oriented mentality.

Skills

  • Community Relations
  • Coaching and Mentoring
  • Project Management
  • Analytical Thinking
  • Interpersonal Communication
  • Customer Service
  • Performance Management
  • Program Quality Control

Overview

27
27
years of professional experience
1
1
Certification

Education

Some College Course Study - Elementary Education

NOVA - Alexandria
Alexandria, VA

Work History

Recreation Program Coordinator

City of Alexandria
Alexandria , VA
02.2018 - Current
  • Manage (6) OSTP locations including (3) LINK locations.
  • Manage (7) direct reports and (40) OSTP staff.
  • Directs the development and implementation of operations daily, special events, including management, preparation, monitoring, registration, coordination, league scheduling, coordinating shared space and gym usage, handling maintenance issues as they arise, work performance, evaluations, payroll, hiring and training.
  • Monitors payroll, maintains attendance and registration reports, oversees evaluations of programs.
  • Ensure fees are deposited and accounted for in accordance with the City and Department policy.
  • Provides supervision and oversight of personnel to ensure the operations and programming meet and/ or exceed customers’ expectations.
  • Holds weekly Site Supervisor meetings, weekly One on One Check In Leadership meetings and Quarterly Youth Activities Full Staff Meetings.
  • Ensures through the annual Performance Evaluation Program (Talent Peak) that staff ate accountable for meeting and/ or exceeding established goals and work expectations while adhering to all applicable City and Department policies, rules, regulations, and Workplace Expectations
  • Manages staff performance in accordance with Human Resources policies.
  • Managed OSTP Recruitment process to increase staffing levels to meet the demands of the Out of School Time Program offerings throughout the City of Alexandria.
  • Maintains staff records, documentation, and reports for associated programs.
  • Collects fees for trips, special activities and events. Uses Rec Trac to allocate the deposited fees to the appropriate pay code, and ORG.
  • Uses Rec Trac to create household accounts, manage OSTP registration, create reports, and rosters.
  • Uses Rec Trac to create and clone activity numbers, archive OSTP seasons, update seasonal programming for (11) OSTP locations.
  • Provides input into policy development to ensure supervision of a diverse group of facility users.
  • Provides leadership, mentoring and training to all staff.
  • Schedules, assigns, and supervises subordinate personnel conducting programs and activities: trains personnel, orients new staff, conducts staff meeting for center staff.
  • Directs and manages the development, planning and coordination of recreational programs and activities to meet the needs and interests of the community.
  • Leads committees, workgroups, and subgroups.
  • Evaluated existing and past programs using Program Evaluations data to analyze effectiveness and made necessary adjustments or modifications.
  • Collaborates with other departments, partners, and stakeholders (DCHS, ACPS, ARHA) to coordinate training, professional development, and special events.
  • Collaborates with partners (ACPS) to manage LINK Club/ ESSER Grant based programs at RPCA OSTP locations.
  • Meets with partners to coordinate training, professional development, analyze data, discuss program deficiencies, enhancements, and additional programming opportunities.
  • Uses Google Docs and Microsoft Office software to submit documents, reports, and forms to partners (ACPS) to meet LINK/ ESSER Grant requirements.
  • Submits monthly reports and other reports as needed. (PRC, Rec Trac, Recruitment and Purchase Card reports)
  • Researched best practices in recreation programming and services delivery.
  • Served as a liaison between the organization and local vendors, partners, and stakeholders.
  • Provides guidance to volunteers, interns, and program participants.
  • Monitored and controlled expenses according to budgetary guidelines.
  • Planned, organized, and implemented annual training for OSTP staff.
  • Provided customer service (internal/external) support by responding to inquiries from customers promptly.
  • Manages ordering of supplies and inventory for team and distributed resources to meet demand.
  • Supervised staff scheduling for the recreation center operations.
  • Ensured compliance with health, safety, and security regulations at all times.
  • Implemented Mid-year Program Surveys to gauge needs and interests of program participants to develop new programming.
  • Developed promotional materials with Marketing section and outside Web Design companies for programs such as flyers, registration packets, and brochures.
  • Worked with cross-functional teams to achieve goals.
  • Modified Rec Trac software system to enhance performance and add new features. Discount module; customer interfacing.

Therapeutic Recreation Leader III

City of Alexandria
Alexandria , VA
03.2007 - 02.2018
  • Reviewed IEP and/ or 504 Plan for each individual program participant to determine the best method to provide services and recreation leisure based activities and programming.
  • Collaborated with school case managers, social workers, classroom teachers, school support staff and counselors to meet the needs and/ or requirements of each participants IEP and/ or 504 Plan.
  • Participated in IEP and 504 Plan meetings with parents, case managers, social workers, classroom teachers, school support staff and counselors to discuss implementation of the IEP and/ or 504 Plan.
  • Organized, planned and implemented Sensory Mobile Outreach programming and activities for Special Education classes at Cora Kelly and John Adams Elementary School.
  • Coordinated ACPS Pre-K thru 2nd grade monthly field trips to Kelly Cares Sensory Room.
  • Ordered Sensory Room and Sensory Mobile supplies, equipment and replacements for designated spaces.
  • Maintained inventory and integrity of supplies, equipment and usage of Sensory Room and Sensory Mobile.
  • Collaborated with ACPS and Private Occupational Therapist, Physical Therapist and ABA Specialist to create individualize programming/ activities for non verbal, developmentally disabled, and individuals with Autism Spectrum Disorder (ASD).
  • Collaborate with the Anne Lipnick Special Education Parent Resource Center to plan and implement training and professional development opportunities for TR staff.
  • Planned and implemented adaptive activities and non-adaptive activities for youth, teen and adult programs.
  • Provided direct care to physically, developmentally and cognitively impaired participants. Including toileting assistance, diaper changing, feeding assistance, feminine hygiene, and medication administration.
  • Responsible for Medication management that involves administering medications to participants, filling out the medical administration records, recognize emergencies and other health threatening conditions and respond accordingly.
  • Supervised and provided direction to Seasonal employees, Part Time staff, volunteers and Summer Youth employees.
  • Worked with a team to conduct in-house and off-site assessments and observations of potential program registrants.
  • Managed registration forms of Little Dippers afterschool and Camp Kaleidoscope/ TR Camp Adventure summer programs.
  • Created flyers, calendars, and other marketing material promoting and advertising TR programming opportunities and program updates and reminders for families.
  • Organized, planned and implemented therapeutic recreational activities and enrichment based programs, instructs and demonstrates activities, motivates participants to actively engage in recreational activities to enhance each individuals’ physical, cognitive, social, emotional and overall health and wellness.
  • Organized, planned and supervised off site activities, events and trips for youth, teens and adult programs.
  • Provided door to door transportation for Adult Social Club program and transportation from ACPS locations to TR afterschool location.
  • Organized, planned and implemented Little Dippers aquatic programming/ activities at Chinquapin Park & Recreation Center and Mount Vernon Recreation Center (Fairfax).
  • Collaborated with City of Alexandria aquatic staff and lifeguards to coordinate water safety training for TR staff.
  • Organized, planned, and implemented preschool programming (B.E.A.R., Escape Into Nature, Playtime Express, Sensory Integration).
  • Educated participants about resources and therapeutic recreational or leisure activities in community.
  • Maintained and ordered appropriate materials and supplies for special events and activities for Adult Social Club program and Little Dippers (youth program).
  • Coordinated special events, parties and outings for Adult Social Club program.
  • Planned and implemented activities for youth, teens and adults to promote socialization and teach life skills to encourage independency and resilience.
  • Assist with coordination of sponsorships and partnerships within the community.
  • Assist with programming and supervision of programs and events—develop program plans, complete special events applications including health and code permits and recruitment of vendors.
  • Communicated with families, customers (internal/ external), stakeholders, partners, and other city agencies via email, by phone, and in person promoting and advocating for Therapeutic Recreation services.
  • Collaborated with Kelly Cares Foundation to plan, organize and develop fundraising efforts for Therapeutic Recreation Services.
  • Collaborated with Sports Section and Kelley Cares Foundation to organize and develop Miracle League program.
  • Collaborated with ACPS PTA groups to present at Autism Speaks events during the month of April at designated ACPS Elementary Schools.

Paraprofessional

Alexandria City Public Schools
Alexandria , VA
02.1997 - 03.2007
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Reported on student progress, behavior, and social skills to parents.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Collaborated with parents and guardians to increase support and provide best learning environment.
  • Administered tests and assessments to evaluate student progress and performance.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Helped teacher prepare instructional material and displays.
  • Developed and implemented strategies to improve student engagement.
  • Assisted with school field trips and special events by collecting permission slips and payments.
  • Graded and provided feedback on assignments.
  • Took part in professional development workshops to boost skills.
  • Helped teachers manage bus loading and unloading.
  • Stepped into non-classroom environments such as libraries to help staff manage demand.

Senior Group Leader

Campagna Center
Alexandria , VA
09.1998 - 03.2007
  • Directed employees, set schedules and prioritized work assignments.
  • Developed and implemented afterschool, summer and special events and activities for school aged youth.
  • Organized and planned off site trips and activities.
  • Provided expert leadership to group of more than 10 employees.
  • Trained new team members by relaying information on company policy and procedures and safety requirements.
  • Responsible for implementing behavior modifications and documenting incidents.
  • Organized, planned and implemented daily curriculum based activities.
  • Attended staff development meetings and workshops and applied information from those events into daily activities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responsible for meeting Lincensing Standards and Accreditation Requirements annually.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Assisted students with homework issues and helped to incorporate positive study skills.
  • Improved team morale and retention through recognition and reward programs.
  • Monitored team performance to identify productivity improvement opportunities.
  • Organized and lead bi-weekly staff meetings.
  • Organized, planned and implemented special events and annually seasonal events.

Certification

  • Certified Program Planner (LERN Institute)
  • Medication Management for Medication Aides (MAT)
  • CPR/ First Aid Certified
  • Defensive Driving Certified
  • CPI Nonviolent Crisis Intervention Instructor

Training

  • Revenue Development & Management School
  • Supervisors & Managers Academy
  • Baldrige Excellence Builder
  • Developmental Assets
  • Developmental Relationships
  • Our Community Listens
  • Verbal Judo
  • Emotional Intelligence
  • Mental Health & First Aid
  • Adverse Childhood Experiences (ACE's)
  • Darkness to Light - Stewards of Children
  • Safe Place Representative

Workgroups and Committees

  • Out of School Time Committee
  • Out of School Time Staff Training Workgroup
  • OSTP Employee Onboarding Training Academy
  • Youth Support Network - Social & Emotional Learning Group
  • Employee Training and Development Workgroup
  • Teen Programming Workgroup
  • Cheerleading Committee

Department Special Events

  • COA Hiring Events & Job Fairs
  • Workforce Development Hiring Event & Job Fair
  • Alexandria City High School Career Fair
  • NOVA Community College - Job & Career Fair
  • Community Cookouts - Community Outreach
  • Sticker Shock
  • Youth Arts Festival
  • Rec Fest
  • Night of Stars
  • Kiwanis Kids Fishing Day
  • Alexandria Community Spelling Bee
  • Winter & Spring Cheerleading Invitational
  • Alexandria City Track & Field Meet

References

References available upon request.

Timeline

Recreation Program Coordinator

City of Alexandria
02.2018 - Current

Therapeutic Recreation Leader III

City of Alexandria
03.2007 - 02.2018

Senior Group Leader

Campagna Center
09.1998 - 03.2007

Paraprofessional

Alexandria City Public Schools
02.1997 - 03.2007

Some College Course Study - Elementary Education

NOVA - Alexandria

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Jamie Aylor