JAMIE BACKMAN
Lake Jackson
Summary
Committed to delivering a clean and pleasant environment. Prioritizing customer satisfaction, highly organized and team-oriented professional. Dedication to providing excellent customer service. Eager to contribute to dynamic teams and continuously learn. Known for positive attitude, brings flexible schedule and strong desire to excel in any given role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate
Surfin Ritas
02.2023 - 08.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Increased sales by customizing pitches to address specific client needs and concerns.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Housekeeper
Beachhouses.com
02.2021 - 11.2021
- Examined rooms, halls, and lobbies to determine whether or not furniture or equipment needed to be repaired or replaced
- Disinfected the floors, counters, and furniture with disinfectant and proper chemicals
- Moved beds, sofas, and any furniture out of the way to clean baseboards and dust out hard-to-reach areas
- Created and maintained clean and comfortable environments in each home by vacuuming, cleaning windows, and dusting
- Am responsible for keeping the environment clean, sanitary, comfortable, and orderly.
Assistant Manager
Murphy USA
10.2018 - 08.2019
- Exceeded sales targets and met business objectives by motivating employees and promoting targeted products
- Interacted with customers to assess their needs and recommend products or services
- Oversee corporate accounts and am in charge of auditing and receiving payments from business partners
- Keep track of all transactions on a daily basis and generate invoices and reports for the manager
- Was in charge of scheduling, inventory control, and stocking.
Supervisor
Palais Royal
09.2017 - 10.2018
- Provided professional, friendly, and engaging service on a consistent basis
- Was in charge of training new employees
- Make contact with carrier representatives to make arrangements or give instructions for material shipping and delivery
- Helped with manufacturing, safety, inventory control, and process implementation in all areas
- Worked closely with all departments to improve operational efficiency in all areas, including incoming and outgoing shipments, as well as daily production.
Education
Phlebotomy - Certified Phlebotomist
Brazosport College
Richwood, TX01.2021
High School Diploma -
Brazosport High School
Freeport, TX01.2017
Skills
- Communication skills
- Focused and detail-oriented
- Customer-oriented
- Customer service
- Hardworking
- Customer satisfaction
Certification
- CPR certified, American Heart Association
- Phlebotomy Technician certification
Timeline
Associate
Surfin Ritas
02.2023 - 08.2023
Housekeeper
Beachhouses.com
02.2021 - 11.2021
Assistant Manager
Murphy USA
10.2018 - 08.2019
Supervisor
Palais Royal
09.2017 - 10.2018
Phlebotomy - Certified Phlebotomist
Brazosport College
High School Diploma -
Brazosport High School
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