Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable professional with experience in providing superior customer service.
Overview
25
25
years of professional experience
Work History
Lead Culinary Service Attendant
Gillette Stadium
06.2021 - Current
Enhanced customer satisfaction by providing efficient and attentive service in a timely manner.
Streamlined facility cleanliness, ensuring a welcoming environment for all patrons.
Assisted customers with inquiries and provided accurate information regarding products and services.
Maintained inventory levels, effectively reducing waste and minimizing costs.
Head Prep Cook
Bliss Brothers Restaurant
09.2019 - 09.2021
Successfully managed the ordering of dry goods, produce, frozen foods, and paper products, saving the company 10% over LY by using seasonal stock.
Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques reducing shifts by 12%.
Enhanced teamwork in the kitchen by fostering strong communication and collaboration among staff members resulting in less turnover of team members over LY.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed a system for inventory management that reduced food waste and saved on overall costs by $50K for the year.
Reduced order preparation time by prepping ingredients ahead of busy shifts, ensuring timely service for customers.
Prepared and portioned all side dishes adding creating a more consistent process with less waste.
Head Waitress
Bliss Brothers Restaurant
06.2010 - 05.2019
Improved customer satisfaction by providing attentive and friendly service to patrons.
Enhanced dining experience through expert menu knowledge and personalized recommendations.
Managed waitstaff scheduling, ensuring proper coverage during peak hours for optimal service efficiency.
Trained new staff members on restaurant policies, procedures, and customer service standards.
Head Gymnastics Coach
State Of Massachusetts
02.1999 - 02.2019
Respected and Admired Gymnastics Coach for Women's teams all over the SE Massachusetts Area including Attleboro HS, Mansfield HS, Bridgewater HS.
Improved gymnast performance by implementing comprehensive training programs and personalized coaching techniques.
Enhanced team cohesion through effective communication, motivation, and leadership strategies.
Developed athletes'' physical and mental strength with targeted conditioning exercises and goal-setting activities.
Cultivated a safe and positive training environment, emphasizing proper technique to prevent injuries.
Restaurant Manager
Moose Cabin Restaurant
01.2007 - 01.2010
Improved overall customer satisfaction by implementing new service standards.
Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Staffed and lead the wait staff team.
Revised the menu and pricing strategy to improve profits.
Education
No Degree - Physical Education
Rhode Island College
Providence, RI
08.1998
Skills
Strong Work Ethic
Reliability and punctuality
Team player attitude
Teamwork and Collaboration
Problem-Solving
Inventory Counts
Time Management
Reliability
Decision-Making
Organizational Skills
Multitasking Abilities
Timeline
Lead Culinary Service Attendant
Gillette Stadium
06.2021 - Current
Head Prep Cook
Bliss Brothers Restaurant
09.2019 - 09.2021
Head Waitress
Bliss Brothers Restaurant
06.2010 - 05.2019
Restaurant Manager
Moose Cabin Restaurant
01.2007 - 01.2010
Head Gymnastics Coach
State Of Massachusetts
02.1999 - 02.2019
No Degree - Physical Education
Rhode Island College
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