Jamie Berry
Jamestown
Summary
Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty.
Highly skilled Customer Service Team Member with many years of experience in customer sales and service. Excels at calling potential and established customers to generate sales. Accustomed to working on various projects simultaneously.
Overview
7
7
years of professional experience
1985
1985
years of post-secondary education
Work History
Customer Service Team Member
McDonald's Restaurant
Jamestown
11.2020 - Current
- Provided friendly service to customers in high-volume restaurant environment.
- Assisted with food preparation and ensured product quality during peak hours.
- Handled cash transactions and operated point-of-sale systems efficiently.
Customer Service Team Member
McDonald's Restaurant
Kettering
09.2018 - 11.2020
- Provided friendly service to customers in high-volume restaurant environment.
- Assisted with food preparation and ensured product quality during peak hours.
- Handled cash transactions and operated point-of-sale systems efficiently.
- Trained new staff on operational procedures and customer service standards.
- Managed customer inquiries and resolved issues with professionalism and care.
- Supported promotional activities by engaging customers with new menu items effectively.
- Greeted customers and provided prompt, courteous service.
Education
Jacksonville High School
Jacksonville , Arkansas Skills
- Point-of-sale operation
- Cash handling
- Food safety standards
- Customer engagement
- Customer relationship management
- Employee training
- Conflict resolution
- Effective communication
Timeline
Customer Service Team Member
McDonald's Restaurant
11.2020 - Current
Customer Service Team Member
McDonald's Restaurant
09.2018 - 11.2020
Jacksonville High School