Jamie Brooks
Easton,MD
Summary
Highly-motivated recent graduate with desire to take on new challenges. Strong work ethic, adaptability, problem-solving and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Nurse Technician
University Of Maryland Medical System
Easton, MD
06.2019 - Current
- Observed patients' physical condition and reported changes to nursing staff.
- Assisted with transferring patients from beds to wheelchairs or stretchers using proper techniques.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Answered patient call signals and signal lights to determine patients' needs.
- Demonstrated excellent customer service skills when interacting with patients, visitors and other healthcare professionals.
- Ensured all patient information was kept confidential according to HIPAA regulations.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Turned and repositioned bedridden patients to prevent bedsores.
Phlebotomist
Quest Diagnostics
East New Market, MD
03.2016 - 03.2018
- Collected specimen samples and transported to laboratory for processing.
- Documented patient information into electronic medical records system.
- Identified patients using proper procedures prior to specimen collection.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Followed all safety protocols when handling hazardous materials.
Resident Assistant
Heartfields Assisted Care Facility
Easton, MD
07.2014 - 09.2016
- Conducted regular rounds to keep residents and areas safe and secure.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored assigned areas for cleanliness and security purposes.
- Devised various activities for social, educational and recreational resident programs.
- Completed routine rounds, checking with residents to meet care needs.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Encouraged participation from all residents in order to create a strong sense of community within the residence hall.
Education
Associate of Science - Accounting
Post University
Waterbury, CT05-2024
High School Diploma -
Easton High School
Easton, MD05-2012
Skills
- Privacy and Confidentiality
- HIPAA Compliance
- OSHA Compliance
- Complex Problem-Solving
- Compassionate Communication
- Quality Assurance
- Electronic Charting
- Direct Patient Care
- Transporting Patients
- Infection Control Procedures
- Patient-Focused Care
- Medical Terminology Knowledge
- Adaptable
- Compassionate
- Collecting Vital Signs
References
References available upon request.
Timeline
Nurse Technician
University Of Maryland Medical System
06.2019 - Current
Phlebotomist
Quest Diagnostics
03.2016 - 03.2018
Resident Assistant
Heartfields Assisted Care Facility
07.2014 - 09.2016
Associate of Science - Accounting
Post University
High School Diploma -
Easton High School
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