Jamie Burnette
Livingston,TN
Summary
Dynamic leader with a proven track record at Health Connect America, enhancing operational efficiency and spearheading business development. Excelled in policy improvement and regulatory compliance, while fostering team leadership. Achieved significant advancements in counseling and case management, demonstrating a blend of strategic vision and compassionate client care.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Case Manager
Overton County Recovery Court
Livingston, TN
03.2024 - Current
- Advocated on behalf of clients to secure necessary services and support.
- Provided referrals to appropriate health care providers or other community resources.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Identified barriers to client success and developed strategies to overcome them.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Monitored client progress through regular follow-ups and case reviews.
- Collaborated with other service providers to ensure continuity of care for
Director of Program Development
Health Connect America
09.2017 - 12.2023
- Managed and enhanced program strategies, marketing, and development efforts at forty-two facilities throughout the Southeast.
- Initiated and revised policies and procedures.
- Created and monitored site support plans.
- Developed and implemented a comprehensive training program.
- Succeeded in constructing a standardized, evidence-based treatment program, providing quality care to clients and families, exceeding regulatory standards.
- Responsible for marketing, development, and strategic planning of programs in forty-two facilities across the Southeast.
- Initiated and revised policies and procedures.
- Created and monitored site support plans.
- Developed and implemented a comprehensive training program.
- Succeeded in constructing a standardized, evidence-based treatment program providing quality care to clients & families exceeding regulatory standards
Program Director (Intensive Outpatient SUD Treatment)
Health Connect America
08.2011 - 09.2017
- Managed previously acquired offices and their activities, as well as a business development role, to continue to maintain and foster new relationships within each community served.
- Served as the primary treatment provider and court liaison for the Overton County Recovery Court.
- Managed TN grant funding, provided staff training, and ensured compliance across twenty-six offices in TN.
- Expanded director role to conduct internal and external audits for accreditation, MCOs, state, and local contracts.
Director Of Operations
Cumberland Plateau Recovery
Cookeville
04.2005 - 08.2011
- Company Overview: Managed daily operations of three facilities and set long-term company vision from inception through its acquisition
- Ensured state, MCO, and accreditation compliance.
- Responsible for creating policy and procedure, credentialing, insurance billing, accounting, marketing, HR activities, and administrative tasks.
- Intensive Outpatient Counseling and Case Management Services.
- Managed daily operations of three facilities, and set the long-term company vision from inception through its acquisition.
- Ensured state, MCO, and accreditation compliance.
- Responsible for creating policy and procedure, credentialing, insurance billing, accounting, marketing, HR activities, and administrative tasks.
- Intensive Outpatient Counseling and case management services
Education
Bachelors of Science - Sociology
Tennessee Technological university
01.2020
Skills
- Team leadership and training
- Business Development
- Operational Efficiency
- Corrective Action Plans
- Performance Monitoring
- Policy and Procedure Improvement
- Budgeting and Payroll
- Billing/claims
- Grants/Medicaid
- Regulatory Compliance
- Counseling/Case management
Certification
- LADAC II - Licensed Alcohol and Drug Abuse Counselor (TN), #1176
- Case Management Certification, Virginia Commonwealth University
Personal Information
Title: Director of Program Development
Timeline
Case Manager
Overton County Recovery Court
03.2024 - Current
Director of Program Development
Health Connect America
09.2017 - 12.2023
Program Director (Intensive Outpatient SUD Treatment)
Health Connect America
08.2011 - 09.2017
Director Of Operations
Cumberland Plateau Recovery
04.2005 - 08.2011
- LADAC II - Licensed Alcohol and Drug Abuse Counselor (TN), #1176
- Case Management Certification, Virginia Commonwealth University
Bachelors of Science - Sociology
Tennessee Technological university
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