Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jamie Camarena Zaragoza

Wenatchee,WA

Summary

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Overview

9
9
years of professional experience

Work History

Data Center Technician

Microsoft
05.2017 - 06.2024
  • Managed urgent deployment assignments, installed devices and cables, and ensured quality standards.
  • Coordinated with Microsoft teams for server migrations, optimizing space and power for upcoming needs. Worked with Network engineers to troubleshoot networking problems.
  • Participated in a new Datacenter site by studying timestamps. Set up network hardware, worked with the network team to enable internet access, and closely coordinated with Construction team and Project Managers.
  • Reports and communicates incidents following guidelines to relevant data center management and Technician Leads. Participates in bridge calls to update on incident progress and performs onsite follow-up as needed. Utilizes feedback to enhance service quality and support.
  • Recorded received products into database using asset tags information, product manufacturer, model and serial number.

Data Center Technician

Atos Global IT Solutions
10.2015 - 05.2017
  • Performed deployments, decommissions for servers and network devices. Physical cabling, parts and components replacement and physical hardware troubleshooting.
  • Worked with a deployment team to support Azure deployments. Running different network cabling, such as Cat6, Single mode and multi-mode cabling. Cleaned Fiber cables with Fluke device.
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.
  • Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.

Education

No Degree - General Studies

Peninsula College
Port Angeles, WA
05.2008

High School Diploma -

Westside High School
Wenatchee, WA
05.2008

Skills

  • Data Center Operations
  • Network Troubleshooting
  • Computer hardware troubleshooting
  • Network support
  • Team work and Collaboration
  • Dependable and Responsible
  • Data Center Infrastructure

Languages

Spanish
Native or Bilingual

Timeline

Data Center Technician

Microsoft
05.2017 - 06.2024

Data Center Technician

Atos Global IT Solutions
10.2015 - 05.2017

No Degree - General Studies

Peninsula College

High School Diploma -

Westside High School
Jamie Camarena Zaragoza