Jamie Canada
Canton,GA
Summary
Resourceful and hardworking sales leader with over 10 years of Retail and Customer Service experience. Promotes innovative strategies to acquire customers and sell products. Excellent communicator, negotiator and multi-tasker with agile and flexible approach.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Executive Assistant
Phoenix Crane Services
Mableton, GA
02.2024 - Current
- Reviewed vendor invoices for accuracy prior to payment processing.
- Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.
- Processed weekly payroll and updated addresses and benefit deductions in payroll system.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Processed invoices and ensured accuracy of information prior to payment processing.
- Reviewed aging A/R reports regularly to ensure timely payments are made.
- Maintained accurate records of payments, credits, and other transactions for A/P when needed.
- Generated weekly check runs for approved invoices.
- Prepared invoices for completed orders using computer software programs such as Microsoft Excel and QuickBooks.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Maintained confidential records and files related to executive operations.
Beverage Cart Girl /Bartender
Fairways Of Canton
Canton, GA
08.2018 - Current
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Anticipated guest needs, refilled drinks and provided ice on extremely hot days
- Stocked beverage cart fully to engage in rounds on golf course.
- Upsell Customers on Beverage Deals and Top Shelf Spirits
- Quick on my feet during high-volume tournaments
- Provide Special Events Guests with exceptional customer service as they celebrated their special occasion
- Setting Up and Breaking Down Each Special Event
- Effectively multitasked within fast-paced environment.
- Organized materials, cleaned facilities and set up equipment to prepare for events.
Used Commerical Truck Sales
Mhc Kenworth
Mableton, GA
08.2022 - 02.2024
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Responded to inquiries from potential customers via email and telephone.
- Showcased vehicle features and took customers on test drives in local area.
- Managed sales negotiations and financing options.
- Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Scheduled automotive deliveries with vendors and customers.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Utilized Social Media Platforms to help promote sales.
- Followed up with customers to build long-term relationships and successful referrals.
- Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
Sales Floor Associate
Country Carpets
Canton, GA
10.2019 - 05.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Went Above and Beyond to find discontinued products for customers
- Generated Invoices once Jobs were Completed.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Matched Shipment Orders with Invoices
- Reviewed work orders to check correctness of deliveries.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Scheduled measurements for customers and helped schedule install dates
Accounts Receivable Associate
Cherokee County Toyota
Canton, GA
06.2014 - 10.2019
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Matched Invoices to Vehicle Insurance Checks and Processed Checks.
- Greeted Body Shop Guests and arranged transportation to vehicle rental companies
- Scheduled Body Shop Estimators to meet with their clients
- Processed posting and reconciling payments and addressed aged receivables.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
Head Bartender
Applebee's Grill + Bar
Canton, GA
01.2011 - 07.2018
- Specialized in mixology of drinks
- Provided bar patrons with superior service and an enjoyable atmosphere
- Excelled at upselling customers from shelf to premium brands
- Always made myself available for my employer if needed for an emergency
- Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
Video Store Clerk
Theatre Time Video
Blue Ridge, GA
05.2007 - 12.2010
- Helped my father with his inventory of merchandise.
- Made bank deposits and helped balance the company's check book.
- Greeted each customer and helped them pick out a movie to take home.
Education
High School Diploma -
Cherokee High School
Canton, GA05.2010
Skills
- Persuasive Approach
- Conflict Resolution
- Problem Detection and Resolution
- Customer Satisfaction Promotion
- Cross-Selling and Upselling
- The Ability to Work Under Pressure
- Relationship Selling
- Product Management and Pricing
- Teamwork and Collaboration
- Good Work Ethic
- Communication
- Time Management
- Organization
- Collections and invoice processing
- Payroll
- Clerical Support
- Invoicing
- Administrative Support
- Payroll Processing
- Confidentiality
Timeline
Executive Assistant
Phoenix Crane Services
02.2024 - Current
Used Commerical Truck Sales
Mhc Kenworth
08.2022 - 02.2024
Sales Floor Associate
Country Carpets
10.2019 - 05.2022
Beverage Cart Girl /Bartender
Fairways Of Canton
08.2018 - Current
Accounts Receivable Associate
Cherokee County Toyota
06.2014 - 10.2019
Head Bartender
Applebee's Grill + Bar
01.2011 - 07.2018
Video Store Clerk
Theatre Time Video
05.2007 - 12.2010
High School Diploma -
Cherokee High School