Jamie Capps

• Maintained a clean environment for the safety of clients while following infection control guidelines.
• Administered medications according to physician instructions.
• Monitored vital signs, including blood pressure and temperature.
• Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
• Provided companionship to elderly clients in their homes.
• Transported clients to medical appointments or other errands as needed.

Emergency Room Technician:

• Monitored patient conditions and communicated changes to nursing staff and physicians.
• Transported patients from the ER to other departments or units throughout the hospital as needed.
• Assisted with CPR and airway clearing procedures during emergencies.
• Collect blood samples, respiratory swabs, urine samples, and stool samples.
• Ensured proper disposal of hazardous materials such as needles or contaminated linens.
• Attended training to validate or refresh basic professional skills.

Health Unit Coordinator:

• Coordinated work orders, scheduled maintenance repairs, and IT orders if needed.
• Maintained unit supplies and equipment for medical staff and patient care needs.
• Assisted with orienting new employees to departmental procedures.
• Maintained compliance with HIPAA protocols to safeguard patient privacy.
• Performed clerical tasks such as typing letters, memos, and reports as requested by management.
• Answered and directed incoming calls, providing information or taking messages as appropriate for efficient communication.
• Scheduled appointments, tests, and procedures in alignment with healthcare provider recommendations and patient needs.
• Responded to patient call lights quickly and expedited appropriate follow-through.
• Facilitated communication between nurses, physicians and other healthcare providers involved in patient care.

• Performed phlebotomy procedures on patients in a professional, safe and timely manner.
• Provided guidance and support during difficult specimen collections as needed.
• Adhered to all healthcare regulations, including HIPAA and OSHA standards.
• Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
• Trained new staff on proper collection techniques and safety protocols.
• Mentored newly hired medical personnel in phlebotomy techniques and protocols.
• Supervised supplies in inventory and notified supervisor of low stock levels.
• Responded quickly and effectively to emergency situations.

Lab Technician:

• Conducted daily laboratory maintenance, including cleaning and organizing.
• Calibrated laboratory instruments according to manufacturer's specifications.
• Collected, labeled and stored lab samples according to laboratory specifications.
• Implemented and adhered to laboratory safety protocols, including the proper disposal of hazardous materials.

• Developed positive relationships with patients while maintaining professional boundaries.
• Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
• Ensured safety of all clients through continuous observation and monitoring during shift hours.
• Provided crisis intervention and de-escalation techniques to help manage patient behavior.

• Performed daily maintenance on centrifuge and other laboratory equipment.
• Transported collected samples in accordance with OSHA requirements for hazardous materials handling.
• Monitored donor vitals throughout the donation process, such as temperature, pulse rate, blood pressure.
• Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
• Mentored newly hired medical personnel in phlebotomy techniques and protocols.
• Flushed intravenous lines with saline to prevent blockages.
• Collected specimen samples and transported to laboratory for processing.