Jamie Chang
Pomona,CA
Summary
Transitioning from maritime environment, developed skills in logistical coordination and accurate documentation. Experienced in managing inventory and ensuring compliance with shipping regulations. Seeking to leverage these skills in new field, aiming to bring efficiency and reliability to new challenges.
Overview
2
2
years of professional experience
Work History
Ship Clerk
Amazon
05.2025 - Current
- Monitor and manage outbound shipments to ensure packages are processed and loaded correctly, according to delivery schedules.
- Track trailer arrivals, departures, and yard activity; update and maintain shipping documentation in Amazon’s inventory management systems.
- Communicate with operations teams, carrier partners, and drivers to resolve scheduling issues or discrepancies.
- Maintain accurate shipping logs, reports, and documentation to support operational metrics and ensure compliance with audits.
Inbound Problem Solver
Amazon Robotics
12.2023 - 04.2025
- Analyzed problems to identify effective solutions for customer inquiries.
- Collaborated with team members to streamline communication processes.
- Implemented feedback systems to gather insights from customers and staff.
- Defined and determined cause of problem to identify, prioritize and select alternatives.
- Identified trends in inbound issues, collaborating with the team to develop proactive strategies for addressing recurring problems.
Education
Bachelor of Science - Finance
California State University Long Beach
Long Beach12-2027
Business Administration
Mt. San Antonio College
Walnut, CA12-2025
Skills
- Financial analysis
- Data management
- Customer service
- Problem resolution
- Shipping operations
- Attention to detail
- Effective communication
Timeline
Ship Clerk
Amazon
05.2025 - Current
Inbound Problem Solver
Amazon Robotics
12.2023 - 04.2025
Bachelor of Science - Finance
California State University Long Beach
Business Administration
Mt. San Antonio College
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