Jamie Cherry
Wheeling,IL
Summary
Seasoned Coordinator with broad-ranging expertise in operations management. Passionate Community Engagement Specialist devoted to planning and executing services impacting diverse community populations. Strong collaboration and interpersonal skills paired with cultural sensitivity. Active listener and approachable communicator ready to take on fulfilling, demanding position helping children better themselves through community growth, anti-bullying and inclusivity. High levels of compassion and patience for students with different backgrounds and needs and mental health.
Overview
13
13
years of professional experience
Work History
Outreach Worker
City Of Evanston
Evanston, Illinois
07.2023 - Current
- Initiated contact with potential clients through phone calls, emails, and home visits.
- Provided assistance with basic needs such as housing, employment, healthcare.
- Assisted clients in navigating various community resources and services.
- Maintained accurate records of client interactions using a computer database system.
- Collaborated closely with social workers, case managers, physicians, and other professionals to ensure client success.
- Advised clients on legal matters such as filing for disability benefits or applying for social security income.
- Created promotional materials including flyers, brochures, posters., to increase program visibility.
- Performed outreach activities at local schools in order to connect youth with available resources.
- Assisted individuals with completing applications for government benefits programs.
- Provided crisis intervention services when needed.
- Coordinated transportation arrangements for clients who lacked access to reliable transportation options.
- Represented the organization at various events throughout the year.
- Monitored progress of participants over time in order to assess effectiveness of services provided.
Parent and Youth Advocate
City Of Evanston
Evanston, IL
03.2022 - Current
- Maintained positive, compassionate and respectful environment for individuals to feel safe.
- Interacted and worked closely with children, guardians to better understand and resolve specific youth life issues.
- Identified appropriate community resources and provided referrals for services.
- Used calm, positive and encouraging approach with youth.
- Modeled positive behavior for youth by providing leadership and positive interactions.
- Offered key emotional support to special needs youth.
Supervisor Drop in Programs
Connections for the Homeless- Hilda's Place
Evanston, IL
12.2021 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Responded to information requests from superiors, providing specific documentation.
- Guided employees on understanding and meeting changing needs an clients expectations.
Community Engagement Coordinator
Evanston Cradle To Career
Evanston, IL
05.2020 - Current
- Promoted productive interactions between communities and facilitated citizen participation
- Established positive relationships with community groups, stakeholders and volunteers to coordinate strategic efforts
- Maintained professionality and efficiency while working closely with leadership
- Researched business needs, goals, marketing strategies, competitors and industry trends to guide public relations presentations and planning
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Implemented community outreach and engagement plans to reach vulnerable communities.
Lead Store Rep
Skokie, IL
03.2021 - 09.2021
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
- Resolved customer problems by investigating issues, answering questions and building rapport
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives
- Improved store status by implementing process improvements and identifying performance gaps for corrective action
- Generated repeat business by responding to customer concerns friendly.
Mail Handler
Schiller
Des Plaines, IL
01.2017 - 01.2020
- Operated mail processing equipment and manually sorted mail
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted
- Weighed parcels, calculating costs based on type, total weight, and destination
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Medical Assistant
North Shore Physicians Group
Evanston, IL
01.2012 - 01.2013
- Scheduled appointments for patients via phone and in person
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Educated patients aboutmedications, procedures and physician's instructions
- Organized charts, documents and supplies to maintain team productivity
- Performed preliminary physical tests to accurately record results in patient history summary
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
Associates Degree - Biblical Studies
Legacy Bible College
11.2019
M.A - Medical Assistant
Everest College
01.2009
High School Diploma -
Zion Benton High School
06.2007
Skills
- Mood disorders knowledge
- Trauma Informed Care
- Harm Reduction
- Handle W/ Care
- Patient-centered care
- Community outreach expert
- Strategic planner
- Family maintenance
- Relationship building
- Active listening
- Team management
- Reliable and trustworthy
- Work ethic
- Women's issues
- OFFICE SOFTWARE
- MS Word
- MS Excel
- MS PowerPoint
- MS Access
- Adobe
- Internet Explorer
- OTHER SKILLS
- Administrative
- Typing, Filing
- Light Accounting
- Date Entry
- Answering Phones
- Multi-Line Handling
- Collection Experience
Timeline
Outreach Worker
City Of Evanston
07.2023 - Current
Parent and Youth Advocate
City Of Evanston
03.2022 - Current
Supervisor Drop in Programs
Connections for the Homeless- Hilda's Place
12.2021 - Current
Lead Store Rep
03.2021 - 09.2021
Community Engagement Coordinator
Evanston Cradle To Career
05.2020 - Current
Mail Handler
Schiller
01.2017 - 01.2020
Medical Assistant
North Shore Physicians Group
01.2012 - 01.2013
Associates Degree - Biblical Studies
Legacy Bible College
M.A - Medical Assistant
Everest College
High School Diploma -
Zion Benton High School
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