Jamie Chun
Waianae,HI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Assistant Field Service Engineer
Avcreator, LLC
Waianae, HI
05.2019 - Current
- Provided onsite installation and configuration of hardware, software and related peripherals for customers.
- Developed technical solutions to resolve customer issues.
- Conducted system tests to ensure proper functioning of hardware components.
- Maintained inventory control records for spare parts used during service calls.
- Established positive relationships with customers through friendly interactions.
- Adhered strictly to safety guidelines when performing service tasks onsite.
- Supervised unloading and positioning of equipment and provided instructions to site staff during installation.
- Checked team member performance and quality of work against established standards.
- Repaired defectives units using manuals and tools.
- Installed new components or replaced defective parts to restore functionality.
- Cable runs and pulls for networking and data.
Phlebotomy Technician
Clinical Labs of Hawaii
Honolulu, Hawaii
09.2012 - 02.2015
- Performed venipuncture and skin puncture on patients of all ages.
- Collected blood samples in a safe and sanitary manner according to established procedures.
- Labeled specimen containers with patient information accurately and legibly.
- Prepared paperwork for laboratory orders, including appropriate coding.
- Ensured that equipment was properly maintained and sterilized between uses.
- Educated patients regarding the procedure and answered any questions they had.
- Verified patient identification prior to collection of specimens using two forms of ID verification.
- Provided assistance to medical personnel when needed during emergency situations.
- Participated in continuing education courses related to phlebotomy techniques.
- Adhered to HIPAA regulations while maintaining confidentiality of patient information.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Coordinated workflow based on stat, schedule, or outpatient needs.
Merchandise Pro
Checker Auto Parts
Kaneohe, Hawaii
06.2004 - 04.2005
- Created visual displays to promote products in-store and online.
- Maintained inventory levels by monitoring stock availability and ordering new items as needed.
- Conducted regular audits of store shelves, racks, and bins to ensure product placement was accurate.
- Performed data entry into company systems for tracking merchandise orders and shipments.
- Processed returns from customers according to established guidelines.
- Provided guidance on product selection based on customer needs and preferences.
- Ensured compliance with all safety regulations when stocking shelves or arranging displays.
- Utilized point-of-sale systems for entering item codes into the system for purchasing purposes.
- Responded promptly to customer inquiries about product availability or features.
- Monitored stock to maintain sufficient quantity of featured product.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Printed labels and tags for for-sale merchandise.
- Communicated and coordinated planogram execution with store management.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Operated register handled cash and processed credit card transactions.
- Reset store displays for special events and seasonal merchandise changes.
Retail Stock Clerk
Longs Drug Store
Kaneohe, Hawaii
09.2001 - 03.2003
- Assisted customers with product selection and purchase decisions.
- Organized merchandise according to store layout standards.
- Verified stock levels and replenished items on shelves.
- Processed customer payments using cash registers.
- Unloaded shipments from delivery trucks and inspected for damages.
- Performed inventory counts to ensure accuracy of stock levels.
- Resolved customer complaints in a timely manner.
- Created displays to attract customers attention and boost sales.
- Monitored expiration dates on products to avoid spoilage.
- Adhered to all safety regulations while handling hazardous materials.
- Stamped price tags on merchandise, referring to official price lists.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Retrieved items from storage areas when requested by customers.
- Answered phone calls regarding product availability or pricing.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Operated forklift and pallet jack to transport heavy loads.
Education
High School Diploma -
Kahuku High And Intermediate
Kahuku, HI07-1995
Skills
- On-Site Support
- System diagnostics
- Equipment Installation
- Troubleshooting and repair
- Team direction
- Mechanical Troubleshooting
- Ability to execute at a fast pace
- Lift and carry over 50 lbs
- Listen and communicate effectively
- Bending, kneeling, and climbing ladders
References
References available upon request.
Timeline
Assistant Field Service Engineer
Avcreator, LLC
05.2019 - Current
Phlebotomy Technician
Clinical Labs of Hawaii
09.2012 - 02.2015
Merchandise Pro
Checker Auto Parts
06.2004 - 04.2005
Retail Stock Clerk
Longs Drug Store
09.2001 - 03.2003
High School Diploma -
Kahuku High And Intermediate