Jamie Coder
WEST SALEM,WI
Summary
Dynamic Operations Manager with a proven track record at Mayo Clinic, specializing in Radiology and Radiation Safety. Excelled in team leadership and strategic planning, achieving a 95% staff satisfaction rate and enhancing operational efficiency. Skilled in capital management and fostering collaboration, to drive project success and continuous improvement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations Manager, Radiation Safety
Mayo Clinic
11.2021 - Current
- Supervised professional staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Facilitated Radiation Program to improve Safety programs including: Enterprise initiatives, support clients to understand their risks and working environment
- Assisted in the development/ support established leaders of 3 major projects for Permits, Audits and Education
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Operations Manager- Radiology
Mayo Clinic Health System
07.2015 - 11.2021
- Strategic effort involvement in operational budgeting/analysis and NOI initiatives.
- Responsible for SWWI Radiology capital planning process including: vendor coordination, site visits/demonstration, equipment selection, quote requests and completing full-project packets, as well as proposal presentations for funding approval.
- Effectively manage SWWI Radiology supply cost by working alongside Enterprise Radiology Supply Chain Management team to improve contract use, develop local supply task force and improve supply convergence between IR/Cath Lab and Radiology, as well as Enterprise convergence.
- Successfully lead access work within the region, including data collection, analysis, and facilitating efforts to ultimately improve fill rates throughout SWWI Radiology.
- Coordinated Interventional Radiologist onboarding, as well as successfully launched cryoablation project/ clinic appointments for a thriving practice.
- Division of Community Radiology (DCR) administrator representative for planning, building, successfully implementing and continuing optimization of the Enterprise Radiology Safety Event Reporting Form.
- · Facilitate and participate in SWWI, MCHS and Enterprise committees to improve the continuum of care. These include: SWWI Radiology Supply Task Force (Chair), SWWI Patient Safety, SWWI EHS, SWWI High Level Disinfection Committee, SWWI Falls Committee, Regional Access Strategic Huddle, Safe Patient Handling Committee, Hand Hygiene Compliance Committee, DCR Modality Council (Co-Chair), Enterprise Radiology Policy and Procedures Committee, Enterprise SERF admin team, and Enterprise VIR Operations Team.
- Collaborated with external vendors that lead to improved productivity and efficiency.
- Engaged CT staff through replacement FTE process and staff scheduling revamp that ultimately led to the staff deciding to not replace a 1.0 FTE.
Radiology Supervisor
North Kansas City Hospital
05.2004 - 06.2015
- Established strong relationships with referring physicians, enhancing communication and collaboration between departments.
- Developed comprehensive training programs for new hires, fostering professional growth and expertise among team members.
- Evaluated staff performance regularly, providing constructive feedback and promoting continuous improvement within the team.
- Capital management demos and negotiations
- Managed over 75 employees with 95% staff satisfaction rate
Education
Master of Arts - Health Administration
Ashford University
Clinton, IA04.2012
Bachelor of Science - Health Administration
Washburn University of Topeka
Topeka, KS05.2010
Associate of Applied Science - Radiology
Washburn University of Topeka
Topeka, KS05.2000
Skills
- Team Leadership
- Customer Service
- Capital assessment and management
- Problem-Solving
- Operational Efficiency
- Project Leadership
- Strategic Planning
- Policies and procedures implementation
- Conflict Mediation
- Interdisciplinary communication
Affiliations
- AHRA
- ARRT
Certification
- Certified Radiology Administrator
- Licensed Radiologic Technologist
Timeline
Operations Manager, Radiation Safety
Mayo Clinic
11.2021 - Current
Operations Manager- Radiology
Mayo Clinic Health System
07.2015 - 11.2021
Radiology Supervisor
North Kansas City Hospital
05.2004 - 06.2015
Master of Arts - Health Administration
Ashford University
Bachelor of Science - Health Administration
Washburn University of Topeka
Associate of Applied Science - Radiology
Washburn University of Topeka