Jamie Collins
Mobile,AL
Summary
Proven track record in enhancing cleanliness and customer satisfaction, notably with Homeaglow, by applying expert knowledge in deep cleaning and demonstrating exceptional customer service. Achieved significant reduction in client complaints through meticulous attention to detail and interpersonal skills. Skilled in a range of cleaning techniques, including steam cleaning and bathroom sanitation, while fostering positive client relationships.
Overview
16
16
years of professional experience
Work History
House Cleaner
Self-employeed
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
House Cleaner
Homeaglow
03.2024 - Current
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Changed bed linens and collected soiled linens for cleaning.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Dusted picture frames and wall hangings with cloth. I have cleaned the inside and out of cabinets, and kitchen appliances.
Sales Associate/delivery Driver
Advance Auto Parts
01.2013 - 11.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Homemaker Aide
Interim Home Health Care
03.2008 - 05.2009
- Addressed client household needs with meal preparation, housekeeping and transportation.
- Completed dusting, washing dishes, laundry, and vacuuming for patients.
- Provided companionship and emotional support to enhance mood and quality of life.
- Organized medical appointments and coordinated transportation services to encourage adherence to prescribed treatment plans.
- Monitored and reported any changes in clients' physical and mental health.
- Facilitated transportation to and from appointments.
Education
Mishawaka High School
Mishawaka, IN05.2000
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Bathroom sanitation
- Kitchen Cleaning
- Floor cleaning
- Glass cleaning
- Deep cleaning expertise
- Clothes laundering
- Window Cleaning
- Pet mess cleanup
- Wall scrubbing
- Waste disposal
- Floor sweeping
- Steam Cleaning
- Vacuuming and sweeping
- Residential Cleaning
- Mopping and sweeping
- Cleaning bathrooms
- Dusting furniture
- Restroom detailing
- Ceiling fan cleaning
- Kitchen Cleaning and Dishwashing
- Sweeping and Mopping
- Professional and Courteous
- Window Blind Dusting
Timeline
House Cleaner
Homeaglow
03.2024 - Current
Sales Associate/delivery Driver
Advance Auto Parts
01.2013 - 11.2013
Homemaker Aide
Interim Home Health Care
03.2008 - 05.2009
House Cleaner
Self-employeed
Mishawaka High School