Jamie Connell
Atlanta,GA
Summary
Reliable Barista and service worker quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with a proven track record of building client rapport.
Overview
1
1
year of professional experience
Work History
Host/Barista/Bakery Assistant
Murphy’s Restaurant
997 Virginia Ave NE
01.2025 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Prepared, plated, and decorated pastries and baked goods for display and serving purposes.
- Kept track of foods and resources in stock
- Prepared and batched desserts, syrups, and needed ingredients.
- Operated espresso machine.
Barista/Bartender/Host/Cashier
West Egg Cafe
Atlanta, Georgia
02.2024 - 12.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided customers with accurate wait times and monitored waiting list.
- Served as point-of-contact for resolving guest complaints or special requests.
- Checked identification for guests who appeared under age 21.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Education
Bachelor of Science - Biology
Georgia State University
Atlanta, GA05-2028
Skills
- Espresso machine operation
- Team collaboration
- Telephone reception
- Coffee expertise
- Recipe and menu memorization
- Guest management
Timeline
Host/Barista/Bakery Assistant
Murphy’s Restaurant
01.2025 - Current
Barista/Bartender/Host/Cashier
West Egg Cafe
02.2024 - 12.2024
Bachelor of Science - Biology
Georgia State University