Goal-driven, creative professional sales expert, with an extensive, and broad-based background in Cosmetology, beauty, visual merchandising and retail management. Equipped with a relentless focus on customer service excellence, to improve the customer service experience, propel retention, maximize satisfaction, achieve/exceed sales goals, and increase business revenue. Experience coordinating a fast paced, multi-million dollar sales team, seeking to grow with new brand accounts.
L'Oréal Luxe Account Coordinator from 2018
Increased sales volume in 2022 by 20% to LY
Awarded Top Sales in 4 consecutive global selling contests
Increased sales from the bottom of the market, to the #1 counter in the region during product launches
Consistently leads sales team to remain the top sales door in the country
Enrolls in classes and preserve up-to-date knowledge about the latest products, or upcoming releases to effectively assist customers
Overview
16
16
years of professional experience
Work History
Sales Coordinator
L'Oreal -YSL,Giorgio Armani
Salem, NH
10.2018 - Current
Oversee L'Oreal focus brands - YSL & Giorgio Armani, account sales, store relationships, visual merchandising, training/education, and scheduling for a team at MACY’S stores
Collaborate with MACY'S executive level management, to execute brand focused sales plans
Knowledge of visual merchandising/collateral/allocation plans
Participate in retailer seasonal strategy/marketing brand focused meetings
Attend corporate product knowledge/sales and development training
Develop client professional relationships for continued sales growth
Strategize and develop plans for the target market
Prepare monthly budgeted schedules for team members
Manage day-to-day operations of the team, including performance reviews, team meetings, coaching sessions, and recruitment activities
Oversee and provide leadership support to team associates in multi-doors
Partners with Account Executive to obtain sales recap, merchandising information, and mentoring
Monitor inventory/stock
Review productivity reports
Create attractive sales floor/displays that feature relevant products and sales
Host in-store events that drive $10,000 in sales
Create and launch successful product launches
Cosmetologist
Hair Games
Raymond, NH
05.2019 - Current
Owner/ booth rental
Licensed Cosmetologist with 16+ years experience, delivering beauty solutions to clients to help them look and feel their best, including hair, skin, and nail solutions, while providing quality advice on cosmetic and beauty product use.
Exceptional ability to build authentic connections, and provide confidence-boosting service and care.
Specializing in blonding/coloring techniques
Redken color certified
Redken balayage certified
Brand retailer for Grande Cosmetics
Cosmetologist
The SALON at Ulta Beauty
Anchorage, AK
02.2017 - 02.2018
Assistant Salon Manager in training
Attend extensive ULTA salon training
Manage daily operations, coordinate daily scheduling and client appointments
Promote and sell products including shampoos, conditioners, styling, and cosmetics leading to an increase in sales
Perform beauty services to clientele
Educate customers on hairstyling trends, and provide recommendations
Certified in Brazilian Blowout
Certified in Bioelements Skin Care.
Bartender
The Fleury Group
Hampton, NH
01.2014 - 01.2018
Mix traditional and creative cocktails for bar guests
Serviced high volume/fast paced restaurant
Maintain sanitary workplace
Work with cash register
Open and maintain tabs throughout shift
Build a rapport with regular customers to create a positive atmosphere.
Cosmetologist
Salon 27
Raymond, NH
01.2008 - 01.2011
Keyholder
Color/cutting services/Treat/perform services on client hair
Maintain product inventory
Operate and balance a daily cash register/schedule appointments
Attend training for advanced techniques & industry enrichment.