Jamie Crawford
3701 Trailwood CT. Apt 916,TX
Summary
Dynamic and results-driven professional with extensive experience in housekeeping and customer service at Weinstein Properties. Proven ability to enhance guest relations through exceptional communication and teamwork. Skilled in inventory control and maintaining sanitary environments, consistently achieving high standards of cleanliness and guest satisfaction. Seeking new challenges and opportunities
Overview
32
32
years of professional experience
Work History
Housekeeper
Weinstein Properties
Grand Prairie, TX
10.2019 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintenance Director
Atria Senior Living
Grapevine, TX
04.2015 - 10.2019
- Monitored building systems and directed preventive maintenance.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Verified building areas were working optimally and kept clean.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
Phone Operator
Planet Ford
07.2008 - 09.2014
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
- Pleasantly greeted all callers and asked how to be of assistance.
Telemarketer
Easter Seals
05.2000 - 04.2002
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
Phone Operator
Walmart
02.1996 - 01.2002
- Managed emergency calls with professionalism and sensitivity, ensuring immediate response from appropriate personnel or authorities.
- Managed multi-line phone system, expertly navigating between calls while maintaining a friendly demeanor.
- Handled escalated customer concerns with empathy and tact, leading to satisfactory resolutions.
- Collected and verified telephone numbers, addresses, and proper spelling of names.
Sales
Pet City
Houston, TX
02.1994 - 01.1996
- Increased digital subscription sales by developing and implementing effective sales strategies.
- Introduced innovative sales techniques that resulted in higher closing ratios for the sales team.
- Boosted sales revenue by implementing effective sales strategies and building strong client relationships.
- Increased computer sales by implementing effective sales strategies and providing exceptional customer service.
Education
Conroe High School
Conroe, TX05.1996
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Customer service-focused
- Excellent oral and written communication
- Customer-oriented
- Guest relations
- Exceptional communicator
- Inventory control
Timeline
Housekeeper
Weinstein Properties
10.2019 - Current
Maintenance Director
Atria Senior Living
04.2015 - 10.2019
Phone Operator
Planet Ford
07.2008 - 09.2014
Telemarketer
Easter Seals
05.2000 - 04.2002
Phone Operator
Walmart
02.1996 - 01.2002
Sales
Pet City
02.1994 - 01.1996
Conroe High School