Jamie Cross
Fort Lauderdale
Summary
Experienced professional with a strong background in sales, education, and customer service. Sales professional with strong track record in driving revenue growth and building lasting client relationships. Skilled in lead generation, CRM management, and persuasive communication. Reliable, results-focused, and ready to make immediate impact.
Overview
11
11
years of professional experience
Work History
Sales Development Representative
Renaissance Learning Inc.
Wisconsin Rapids
05.2025 - Current
- Engaged potential clients through targeted outreach and personalized communication strategies.
- Collaborated with sales teams to align messaging and improve lead generation efforts.
- Utilized CRM software to track interactions and manage client relationships efficiently.
Sales Development Representative
ShipMonk
10.2024 - Current
- Outperformed targets, achieving 120% of qualified meetings through persistent outbound efforts and strategic prospecting.
- Utilized CRM tools (e.g., Salesforce, Outreach) to track activity, analyze performance, and optimize outreach strategies.
- Work with Account Executives to hand off qualified leads and support the sales process.
- Effectively communicated ShipMonk’s 3PL solutions, tailoring messaging to address client pain points and demonstrate value.
Bartender
Shooters Waterfront
05.2018 - 10.2024
- Managed daily operations in a high-volume environment, ensuring customer satisfaction
- Developed strong rapport with regular customers, enhancing customer loyalty and repeat business
- Trained new staff on customer service protocols and operational procedures, contributing to team efficiency
Teacher
Madelaine Halmos Academy at Jack and Jill Center
08.2016 - 06.2022
- Developed and implemented engaging lesson plans tailored to diverse learning needs
- Fostered a positive and inclusive classroom environment, promoting student engagement and academic success
- Collaborated with colleagues to design and execute school-wide events and programs
Assistant Manager
Golden Sheaf Hotel
01.2015 - 10.2016
- Oversaw daily operations, ensuring compliance with company policies and standards
- Managed inventory and supply orders, optimizing stock levels and reducing costs
- Coordinated with marketing team to develop promotional strategies, driving increased foot traffic
Education
Bachelor of Arts - Elementary Education
Florida Atlantic University
Boca Raton, FL2012
Skills
- CRM software
- Customer relationship management
- Effective communication
- Time management
Accomplishments
- Achieved #1 revenue producer status, driving the highest sales performance in Q1 2025 through strategic outreach and relationship building.
- Boosted Sales Performance, At Golden Sheaf Hotel, facilitated training sessions with engaging leadership, resulting in a 20% improvement in company sales.
- Implemented programs like Renaissance and championed technology initiatives at Madelaine Halmos Academy, driving innovation and contributing to the school’s success.
Websitesandsocialmedia - Linkedin
http://www.linkedin.com/in/jamie-cross-2053222a0
Timeline
Sales Development Representative
Renaissance Learning Inc.
05.2025 - Current
Sales Development Representative
ShipMonk
10.2024 - Current
Bartender
Shooters Waterfront
05.2018 - 10.2024
Teacher
Madelaine Halmos Academy at Jack and Jill Center
08.2016 - 06.2022
Assistant Manager
Golden Sheaf Hotel
01.2015 - 10.2016
Bachelor of Arts - Elementary Education
Florida Atlantic University