Jamie Dargan
East Point,GA
Summary
To enhance my educational and professional skills in a stable and dynamic workplace.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication .
Overview
9
9
years of professional experience
Work History
Server
Louisiana Bistreaux
Atlanta, GA
06.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Chili’s
10.2019 - 05.2020
- Provided customer care to restaurant patrons
- Taking food and drink orders, serving drinks and menu items, and carrying out customer requests
- During slow periods, Chili’s servers may need to perform additional tasks, such as clearing tables and assisting in the kitchen
Server
Red Lobster
08.2017 - 05.2018
- Assisted hosts in maintaining an inviting entrance area while warmly greeting guests and escorting them to their seats
- Developed restaurant image by providing fast and courteous service to guests
- Consistently exceeded sales goals by efficiently managing sections and multi-tasking
- Provided excellent customer service and ensured that all my customers were well taken care of
- Problem-solved and resolved customer complaints and issues
- Accurately recorded orders and partnered with team to serve food and beverages that exceeded guests' expectations
- Answered questions about menu selections and made recommendations
- Ensured cleanliness of dining area prior to serving
- Handling all cash register transactions and stocking coolers with dressings and desserts
Sales Associate
City Gear
08.2015 - 07.2017
- Successfully assisted customers with product selections and purchases
- Achieved daily sales goal by cross selling and promoting additional products and services, and built rapport with customers by asking probing questions and utilizing effective listening skills
- Trained new employees on basic customer service techniques and procedures
- Collaborated with managers, team members, and vendors to achieve the company’s vision
Education
High School Diploma -
Tri-Cities High School
05.2017
Elementary Education
Georgia Piedmont Technical College
05.2012
Elementary Education
Miles College
05.2012
Skills
- Resilient
- Good communication
- Effective leadership and management
- Planning and research skills
- Self-management
- Teamwork oriented and interpersonal skills
- Computer skills
- Hospitality service expertise
- Memory retention
- Sales expertise
- Exceptional customer service
- Item promotion
- Positive and professional
References
Available upon request.
Key Qualifications
- Resilient
- Good communication
- Effective leadership and management
- Planning and research skills
- Self-management
- Teamwork oriented and interpersonal skills
- Computer skills
Timeline
Server
Louisiana Bistreaux
06.2020 - Current
Server
Chili’s
10.2019 - 05.2020
Server
Red Lobster
08.2017 - 05.2018
Sales Associate
City Gear
08.2015 - 07.2017
High School Diploma -
Tri-Cities High School
Elementary Education
Georgia Piedmont Technical College
Elementary Education
Miles College