Summary
Overview
Work History
Education
Skills
Personal Leadership
Agency Alignment
Work Preference
Professional Courses And Training
Timeline
Generic
Jamie Davenport

Jamie Davenport

Jackson,Tennessee

Summary

Results-driven Engagement Director experienced in sales, account management, and marketing. Initiated and executed projects that enhanced brand engagement and earned national recognition through strategic planning and cross-functional collaboration. Focused on delivering impactful outcomes by cultivating client relationships and leading teams effectively.

Overview

23
23
years of professional experience

Work History

Advanced Customer Engagement, Director

Pfizer Inc.
, US
11.2022 - Current
  • Leader of strategic planning, aligning with company and customer vision, enhancing internal and external engagement, and achieving cohesive brand planning
  • Lead strategic engagements with healthcare system leaders on aligned priorities, project goals, project management and communication and awareness strategies for execution
  • Develop new content and strategies for external leadership advisory panels, leveraging data to address market needs and driving audience engagement
  • Led and analyzed stakeholder feedback through targeted surveys, translating insights into actionable strategies that enhanced brand engagement
  • Gathered insights and supported development and implementation of digital engagement tools to streamline communication with stakeholders, enhancing effectiveness of disease state and brand messaging
  • Facilitated national meeting planning for brand marketing, collaborating across departments on key strategies
  • Team collaboration on cutting edge, first of its kind, health leader engagement platform to package education, tools and resources to a customer and metric open and share rates

Advanced Customer Engagement, Director

Pfizer Inc.
AR/MS/TN
08.2016 - 11.2022
  • Coordinated matrix of internal and external stakeholders to lead multi-disciplinary projects with healthcare partners, resulting in multiple Key Account Management awards and measurable impact for company and brands.
  • Lead National Internal Medicine (IM) KAM initiatives, enhancing collaboration and achieving national recognition
  • Facilitated C-Suite engagement by identifying gaps and challenges, aligning priorities, framing opportunities, and securing stakeholder project support.
  • Develop and execute pilot and large-scale projects, elevating best practices and insights to improve project and change management
  • Received KAM Leader Award through peer nomination in 2019 and 2022.
  • Received KAM Premier Award in 2022 for excellence in key account management.
  • Association of Key Account Management (AKAM) KAM of the YEAR Top 4 Finalist (GLOBAL)
  • KAM National Advisor: Aligned to VP, National Lead : Elevated and Solutioned Challenges and Best Practice Insights
  • Designed and executed projects for HCA National Best Practice Review, enhancing project scalability and implementation.
  • Served as the first KAM secondee in the US, developing and executing a business plan that was approved and replicated for other colleagues.

Area Business Manager

Pfizer Inc.
West Tennessee
07.2012 - 08.2016
  • Culture of Performance and Development
  • Led strategic direction and managed execution of business plans for both Specialty and Primary Care. Developed People and created a thriving performance and development culture while effectively managing budgets resources, and development and implementation of sales strategies used to promote Pfizer brands.
  • Achieved ranking in top 3 districts for 3 out of 4 consecutive years based on performance metrics.
  • Supported 9 Premier Award Winners and 5 Promoted Colleagues
  • Regional People and Culture Network Lead
  • Developed and led Nurse Practitioner and Physician Assistant engagement program, enhancing collaboration and support for clinical staff.
  • Supported TN Government Relations Director in identifying and pursuing state opportunities aligned with company goals.
  • Created opportunities for colleagues in Multi-state Leadership Lab Board to learn and develop essential leadership skills.

District Sales Representative/Therapeutic Specialty Representative

Pfizer Inc.
Nashville, TN/Knoxville, TN
09.2004 - 06.2012
  • Cultivated and managed relationships with top prescribers in territory, including specialties in neurology, rheumatology, orthopedics, and pain management, enhancing collaboration and prescribing practices.
  • Premier Award, 2008 #1 out of 149
  • Selected for inaugural TN and Southeast Region Women in Leadership program, demonstrating recognition for leadership potential and commitment to professional development.
  • Guest trained at national training sessions, enhancing brand knowledge and presentation skills for peers, contributing to overall team effectiveness.

Miss Tennessee

State of Tennessee
06.2003 - 06.2004
  • Represented Tennessee at Miss America
  • Governor’s Spokesperson for a Safe and Drug Free Tennessee
  • Delivered Governor’s message of Responsibility to 100+ schools, reaching thousands through platform Never Give Up, Overcoming Challenges, and Report Bullying
  • Met with US Secretary of Education, Rod Paige, in DC to advocate for support of Arts in Public Schools

Education

Master of Business Administration -

Bryan College
Dayton, TN

Bachelor of Science - Vocal Music Education, K-12

University of Tennessee
Chattanooga, TN

Skills

  • Stakeholder engagement
  • Project management
  • Change management
  • Sales management
  • Key account management
  • Strategic planning
  • Customer journey mapping
  • Brand strategy
  • Cross-functional collaboration
  • Digital tools for engagement
  • Data analysis
  • Relationship management

Personal Leadership

  • University School of Jackson, Bruins Club Athletic Board
  • University School of Jackson: Parents Club Board
  • Jackson Soccer Club Team Management
  • Englewood Secrets Savored Team Leader

Agency Alignment

  • Chapman Group
  • Relevate Health
  • Advisory Board Company

Work Preference

Job Search Status

Not actively looking

Work Type

Full Time

Location Preference

Remote

Salary Range

$199000/yr - $200000/yr

Professional Courses And Training

  • Health Management Academy- Health Leader’s Program, The Advisory Board, 2-year program
  • Sprint Certified

Timeline

Advanced Customer Engagement, Director

Pfizer Inc.
11.2022 - Current

Advanced Customer Engagement, Director

Pfizer Inc.
08.2016 - 11.2022

Area Business Manager

Pfizer Inc.
07.2012 - 08.2016

District Sales Representative/Therapeutic Specialty Representative

Pfizer Inc.
09.2004 - 06.2012

Miss Tennessee

State of Tennessee
06.2003 - 06.2004

Master of Business Administration -

Bryan College

Bachelor of Science - Vocal Music Education, K-12

University of Tennessee

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Jamie Davenport