Jamie Davis
Summary
Recent LPN graduate with comprehensive clinical training and a passion for patient care, seeking to leverage skills in a supportive healthcare environment. Eager to contribute to a dynamic medical team by providing compassionate, high-quality care, assisting with medical procedures, and ensuring patient comfort and safety. Committed to continuous learning and professional development to deliver the best possible outcomes for patients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Authorization Coordinator
Tenet Healthcare
05.2021 - Current
- Collaborated with multidisciplinary teams to ensure timely submission of documentation required for insurance approval.
- Improved patient care by efficiently coordinating authorizations for medical procedures and treatment plans.
- Facilitated timely renewals of ongoing authorizations by closely monitoring expiration dates and initiating renewal processes proactively.
- Enhanced communication between healthcare providers and insurance companies, reducing delays in patient treatment approvals.
Patient Account Representative
R1 Rcm
10.2019 - 05.2021
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Posted payments and processed refunds.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Worked with outside entities to resolve issues with billing, claims, and payments.
Care Coordinator
Conifer/Tenet Healthcare
07.2017 - 08.2019
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
Patient Access Representative
Conifer/Tenet Healthcare
06.2014 - 07.2017
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
- Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
Education
Diploma - Practical Nursing
Hondros College of Nursing
Bingham Farms, MI09.2024
Skills
- Prior Authorization Knowledge
- Strong Communication Skills
- Critical thinking abilities
- Vital signs monitoring
- Medical Documentation
- Compassionate Care
- Diabetes management
Certification
Basic Life Support (BLS) Certification
American Heart Association
Issued 12/2023 Expires 12/2025
Timeline
Authorization Coordinator
Tenet Healthcare
05.2021 - Current
Patient Account Representative
R1 Rcm
10.2019 - 05.2021
Care Coordinator
Conifer/Tenet Healthcare
07.2017 - 08.2019
Patient Access Representative
Conifer/Tenet Healthcare
06.2014 - 07.2017
Diploma - Practical Nursing
Hondros College of Nursing