Jamie Deady
Chicago,Illinois
Summary
Resourceful and innovative Instructional Designer with experience in e-learning and curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.
Overview
5
5
years of professional experience
Work History
Technical Account Manager
Qualtrics
06.2022 - Current
- Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Developed and executed solutions to customer needs and drivers through hands-on engagement.
- Configured and modified product systems to meet customer-specific needs.
- Provided mentorship for newly hired team members, facilitating their onboarding and integration into the team.
- Developed employee training materials for both TAMs and CSMs, enhancing their skill sets and ensuring consistency in the onboarding process.
Teacher
Fulton County Schools
08.2019 - 05.2022
- Established clear objectives for all lessons, units, and projects.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Designed and delivered web-based, self-directed learning materials.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
Education
Master of Science - Instructional Technology And Design
University of West Georgia
Carrollton, GABachelor of Science - Education
Kennesaw State University
Kennesaw, GASkills
- Implementation Support
- Performance Measurement
- Instructional Strategies
- Training Program Development
- Industry Best Practices
- Adult Learning Theories
- Preparing Course Materials
- Curriculum Implementation
- E-Learning
- Adobe Captivate
- Articulate 360
- Camtasia
Timeline
Technical Account Manager
Qualtrics
06.2022 - Current
Teacher
Fulton County Schools
08.2019 - 05.2022
Master of Science - Instructional Technology And Design
University of West Georgia
Bachelor of Science - Education
Kennesaw State University