Jamie Deboard
Harold,KY
Summary
Service-oriented Receiving & Shipping Manager with approximately 30+ years background in customer service as well as working warehouse knowledge. Core competencies include shipping skills, inventory and record keeping as well as excellent communication and time management skills. Ability to handle tasks with accuracy and efficiency. Reliable management skills with positive attitude and dedication to deliver quality in all operational activities.
Overview
34
34
years of professional experience
Work History
GEO Delivery Driver - (Sales)
PepsiCo
Pikeville, KY
06.2019 - Current
- Understood and followed oral and written directions.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Maintained accurate records of goods delivered and collected payments as required.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
Receiving Manager
Elliott Supply & Glass
Pikeville, KY
10.2010 - 06.2019
- Prepare documents, such as work orders, bills of lading, shipping orders and customer sales orders.
- Supervised a team of 5 workers responsible for unloading, sorting, and stocking merchandise.
- Communicated with suppliers regarding product availability, costs, quality issues.
- Resolved any disputes or problems arising from deliveries or shipment errors quickly and efficiently.
- Coordinated with vendors regarding shipping schedules and delivery expectations while building relationships with delivery drivers.
- Received and staged incoming inventory for movement to storage or sales floor.
- Developed plans for reorganizing storage areas as necessary based on product volume changes.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Ensured accuracy in recording product information into inventory system.
Shipping & Receiving Manager
Ferguson Enterprise
Lexington, KY
05.2000 - 10.2010
- Scheduling deliveries, plan and establish transportation routes.
- Use computers for various applications, such as database management or word processing.
- Inspect and maintain delivery trucks daily for DOT inspections.
- Work with my team to resolve customer and employee problems.
- Supervised a team of 10 workers responsible for unloading, sorting, and stocking merchandise.
- Prepared detailed reports on all shipments received including quantity, condition, weight.
- Monitored freight carriers for compliance with safety regulations and company policies.
- Organized storage areas within the warehouse for easy access to products when needed.
- Resolved any issues or disputes related to shipments promptly and professionally.
- Planned routes for drivers according to budget constraints and delivery deadlines.
Commercial Truck Driver
Burlington Motor Carriers
Daleville, IN
01.2000 - 05.2000
- Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.
- Maneuver trucks into loading or unloading positions, following signals from loading crew.
- Maintain logs of working hours or of vehicle service or repair.
- Couple or uncouple trailers from fifth-wheel, connecting or disconnecting air or electrical lines.
- Delivered goods to customers in a timely manner and obtained customer signatures for said delivered goods.
- Verified accuracy of shipping documents including manifests & bills of lading.
- Inspected every load to check for damages and security.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Store Manger
Velocity Market
Pikeville, KY
09.1989 - 01.2000
- Managed and scheduled staff of 25 grocery clerks, ensuring that duties were completed in a timely manner.
- Monitor compliance with health and fire regulations regarding food, and building maintenance.
- Count money and make nightly bank deposit.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Prepare and place meat cuts and products in display counter, so they will appear attractive and catch the shopper's eye.
- Resolved customer complaints in a courteous and professional manner.
- Provided feedback on employee performance reviews during annual evaluations.
- Collaborated with vendors to negotiate prices on products and services.
- Inspected equipment regularly to ensure proper functioning of refrigeration units.
Education
Class A CDL License -
Franklin Truck Driving School
01.2000
High School Diploma -
Mullins High School
05.1992
Skills
- Order Verification
- Stocking and Inventory
- Problem-Solving
- Delivery Scheduling
- Customer and Personal Service
- Retail Logistics
- Computers and Electronics
- Warehouse Operations
- OSHA Guidelines
- Shipping and Receiving Management
- Employee Motivation
- Trip Planning
- Warehouse Safety
Timeline
GEO Delivery Driver - (Sales)
PepsiCo
06.2019 - Current
Receiving Manager
Elliott Supply & Glass
10.2010 - 06.2019
Shipping & Receiving Manager
Ferguson Enterprise
05.2000 - 10.2010
Commercial Truck Driver
Burlington Motor Carriers
01.2000 - 05.2000
Store Manger
Velocity Market
09.1989 - 01.2000
Class A CDL License -
Franklin Truck Driving School
High School Diploma -
Mullins High School