Ana Garabito
North Arlington,NJ
Summary
When entering data into computer and maintaining organized filing systems, accuracy is essential. Scheduler who is well-versed in all aspects of administrative assistance. Receptionist with a positive attitude who is dedicated to providing excellent customer service and administrative support. Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Delivery Driver/sales
Wilson Auto Parts
11.2022 - 10.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
Delivery Driver
Parts Distribution Xpress
03.2017 - 02.2022
- Double-checked daily deliveries against shipping instructions before delivering to customers
- Interacted with customers to determine their needs and sales opportunities
- Choose the best routes in accordance with delivery instructions to meet tight deadlines.
Packer
Net-A-Porter, Ltd.
08.2016 - 11.2018
- Inspect all incoming merchandise
- Ship materials
- Place items in the correctly sizes boxes
- Accurately completed all paperwork.
Medical Receptionist
Dr. Kenneth Chang MD
06.2015 - 10.2016
- Daily vitals/ weight/height /Blood pressure finger stick
- Assist RN
- Input patients information on the system
- Assist doctor with procedures
- Set up instruments sterilize instruments
- Prior authorization out patients procedures through insurance.
Receptionist Assistant
Chiropractor Dagwood Mark
03.2008 - 12.2008
- Greeting patients and visitors directed them to the appropriate location
- Politely and helpful to the client at all times
- Respected and maintain privacy and dignity of patient and visitors
- Assure client confidentiality at all time
- Provided efficient and professional telephone services
- Registration patients
- Assisting patients in completing application forms.
- Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
- Streamlined office operations by organizing files, maintaining databases, and ordering supplies for the reception area.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Education
Bachelor of Science -
Grand Canyon University
Phoenix, AZ01.2027
Associate of Applied Science -
Ultimate Medical Academy (Online)
Tampa, FL01.2022
Medical Assistant -
PC AGE Career Institute
Jersey City, NJ01.2007
High School -
William L Dickinson High School
Jersey City, NJ01.2002
Skills
- Project organization
- Inventory management
- MS Office
- Scheduling
- Mail handling
- Customer service
- Organization
- Customer and client relations
- Sorting and labeling
- Team building
- Communications
- Problem resolution
- Bilingual
- DOT Compliance
- Product Promotion
- GPS Navigation
- Order Verification
- Payment Collection
- Social Perceptiveness
- Active Listening
- Calm Under Pressure
Certification
License certificated in home health aid
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver/sales
Wilson Auto Parts
11.2022 - 10.2023
Delivery Driver
Parts Distribution Xpress
03.2017 - 02.2022
Packer
Net-A-Porter, Ltd.
08.2016 - 11.2018
Medical Receptionist
Dr. Kenneth Chang MD
06.2015 - 10.2016
Receptionist Assistant
Chiropractor Dagwood Mark
03.2008 - 12.2008
Bachelor of Science -
Grand Canyon University
Associate of Applied Science -
Ultimate Medical Academy (Online)
Medical Assistant -
PC AGE Career Institute
High School -
William L Dickinson High School
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