Jamie Delahunt
Round Rock
Overview
9
9
years of professional experience
Work History
Google Fiber Guardian
Tex Tel Solution
01.2025 - Current
- Responded to 811 tickets involving google fiber, surveying construction sites to assess risks to fiber lines.
- Communicated with contractors to gather details on 811 tickets, identifying potential hits to mitigate risks.
- Supervised fiber location efforts within 811 ticket radius based on contractor requests.
- Maintained and recorded status of major hits and temporary cables to ensure accurate tracking of infrastructure.
CSC Consultant/Technical Services
Hart Intercivic
Austin
08.2021 - 01.2024
- Streamlined organization and workflow processes within the Technical Services department.
- Troubleshot unknown errors on broken machines via phone or in person, ensuring timely resolution.
- Tested and cleared new production equipment for deployment in the field, ensuring reliability and performance.
- Prepared and assembled equipment for deployment to field members.
- Produce code to speed up the imaging process.
- Coordinated with other departments to locate missing information or products for customers, facilitating smoother operations.
- Resolved issues by locating and providing missing files to field members.
- Facilitated the election creation process by guiding team members through each step.
- Call outside sources to send parts or a technician to fix any hardware issues.
HR Internship
New Hanover Regional Medical Center
Wilmington
01.2021 - 08.2021
- Collaborated with multiple departments and external companies to define data requirements for specific HR issues.
- Manipulated databases to produce file requests and analyzed data for irregularities, enhancing data integrity.
- Utilized Brist, Global HR, and Microsoft Office Programs extensively to support various HR functions.
- .Complete audit and data request for HR
Mosquito Control Technician
Mosquito Squad
North Austin
06.2017 - 08.2019
- Identified sources of client pest issues and initiated corrective actions to reduce pest presence.
- Apply pesticides to landscaping according to schedule, safety procedures and label instructions.
- Pursued new customer opportunities, contributing to an expanded client base.
- Answer frequently asked client questions.
- Provided training and onboarding for newcomers, facilitating effective team integration.
Education
Bachelor of Science - Mathematics
Schreiner University
Kerrville, TX05-2021
Some College (No Degree) - Data Analytics, Data Visualization, Decision Science, and AI course work
The University of Texas: McCombs School of Business Via Great Learning
Austin, TXSkills
- Technical Troubleshooting
- Network Support
- Data Analysis
- Data Visualization
- Creative Problem Solving
- Time Management & Organization
- Team Oriented
- Goal Oriented
- Strong Communication Skills
- Customer Support
Coursework
- Calculus
- Probability
- Applied Statistics
- Data Analytics
- Data Visualization
- Data Management
- Dynamics
- Thermodynamics
- Decision Science
- AI
Timeline
Google Fiber Guardian
Tex Tel Solution
01.2025 - Current
CSC Consultant/Technical Services
Hart Intercivic
08.2021 - 01.2024
HR Internship
New Hanover Regional Medical Center
01.2021 - 08.2021
Mosquito Control Technician
Mosquito Squad
06.2017 - 08.2019
Bachelor of Science - Mathematics
Schreiner University
Some College (No Degree) - Data Analytics, Data Visualization, Decision Science, and AI course work
The University of Texas: McCombs School of Business Via Great Learning