Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

Jamie Delmolino

Orlando,FL

Summary

Attentive Corporate Travel Consultant with 8 years of experience handling corporate travel details. Highly organized and meticulous with fantastic negotiation tactics and superior client relations. Excited to bring expertise in over 15 years of travel planning and itinerary creation to growing organization.

Overview

15
15
years of professional experience

Work History

Corporate Travel Consultant

BCD Travel
Orlando, FL
08.2021 - 09.2022
  • Dealt with payment processing services for bookings and refunds for Darden employees.
  • Saved Darden Restaurants 90% on overall travel costs by finding most affordable ticket and lodging options.
  • Booked tickets for air, rail, and ground transportation.
  • Worked on Apollo GDS

Corporate Travel Consultant

CHG Healthcare
Fort Lauderdale, FL
07.2014 - 09.2020
  • Dealt with payment processing services for bookings and refunds for CHG employees and doctors.
  • Saved CHG Healthcare 90% on overall travel costs by finding most affordable ticket and lodging options.
  • Booked tickets for air, rail, and ground transportation.
  • Worked on Worldspan and Sabre GDS

Travel Counselor

American Express Travel Rltd Svcs Co,Inc
Jacksonville, FL
07.2009 - 01.2011
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.

Reservations Agent

Walt Disney Travel
Orlando, FL
11.1998 - 01.2005
  • Provided customers with information about availability and pricing.
  • Resolved various issues and discrepancies for customers.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • booked Disney hotels, packages including tickets, airfare, car rentals

Education

Associate of Arts - General Studies

Lake-Sumter State College
Leesburg, FL
05.1998

Skills

Customer Service Standards

  • Travel Itineraries
  • Travel and Accommodations Explanation
  • Active Listening
  • Reservations Booking
  • Client Records
  • Airline Rules
  • Travel Cost Computation
  • VIP

Timeline

Corporate Travel Consultant

BCD Travel
08.2021 - 09.2022

Corporate Travel Consultant

CHG Healthcare
07.2014 - 09.2020

Travel Counselor

American Express Travel Rltd Svcs Co,Inc
07.2009 - 01.2011

Reservations Agent

Walt Disney Travel
11.1998 - 01.2005

Associate of Arts - General Studies

Lake-Sumter State College

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Jamie Delmolino