Jamie Dennis

Director of Retail Operations

• Enhance Operational Efficiency. Leading a high-performing retail operations team, driving substantial improvements in customer satisfaction and profitability through strategic optimization.
• Optimized Inventory Management: Led the execution of inventory management strategies, reducing overstock and ensuring consistent alignment with customer demand through efficiency gains
• Pharmacist Oversight: Provided leadership and oversight for Pharmacist in charge, ensuring exceptional service delivery and adherence to industry standards by leveraging data to improve patient standards of care
• Budgeting and P&L Management: Held ownership of P&L responsibilities, working closely with finance and the COO on budgeting to align financial goals with operational strategies to maximize profitability.
• Strategic planning, contributing to long-term vision and growth initiatives that support business objectives.
• Strengthened Compliance: Integration to ensure full regulatory adherence, conducting regular audits and implementing continuous improvements for optimal operational integrity.

• Developed, analyzed, and executed market and region business strategies to drive sales, profitability, and customer satisfaction.
• Led and mentored Store and Market Team Managers, fostering effective leadership and talent growth.
• Assessed market dynamics including sales trends, customer engagement, and competition, leveraging data-driven insights for improved outcomes.
• Collaborated with cross-functional teams to tailor marketing, merchandising, and operations strategies to specific market needs.
• Optimized resource allocation to maximize ROI and manage capital budgets effectively.
• Monitored and improved performance using business metrics and analyses.

• Led change management efforts to successfully implement new technologies and systems across the organization.
• Revamped reporting structures to provide more accurate insight into departmental performance metrics.
• Accelerated financial growth by implementing innovative business initiatives.
• Managed cross-functional teams for maximum efficiency and collaboration.
• Improved overall productivity by identifying areas for improvement and implementing necessary changes.