Jamie Diehl
Kingfisher,OK
Summary
Experienced management-level supervisor with exceptional track record of administrative support, office management, and problem-solving to ensure smooth operations. Utilizes strong communication and organizational skills to maintain efficient workflows and support team objectives. In-depth knowledge of bank MS Office, bank accounting software, and various scheduling platforms.
Overview
9
9
years of professional experience
Work History
Loan Administration Officer
BancFirst
Kingfisher, OK
05.2023 - Current
- Coordinate and supervise loan operation functions and loan support personnel to achieve compliance with BancFirst policy and procedures and state and federal banking regulations
- Responsible for accurate completion of loan editing, credit file maintenance, and loan accounting by supervising and training of personnel assigned to those specific areas
Loan Clerk
BancFirst
Kingfisher, OK
05.2017 - 05.2023
- Routinely filed mortgages and liens
- Indexed loan documents into filing system
- Processed loan transactions
- Released liens and mortgages for paid loans
- Maintained excel sheets for organization of loan documentation
- Edited Consumer loans
- Reviewed daily e-mails requiring maintenance to loans
- Pulled daily reports for check back
- Entered customer and loan information into Horizon database.
- Demonstrated attention to detail by accurately entering borrower information into the database, minimizing data entry errors.
Teller
BancFirst
Kingfisher, OK
09.2015 - 05.2017
- Balanced cash drawer daily
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Provided customer service daily
Education
Bachelor of Arts - Criminal Justice
University of Central Oklahoma
Edmond, OK05-2025
Credit Towards Undergraduate Degree - Nursing
Tulsa Community College
Tulsa12-2011
High School Diploma -
Broken Arrow High School
Broken Arrow05-2009
Skills
- Interpersonal skills with both customers and co-workers
- Office management
- Customer service
- Excel Spreadsheets for Reports
- File maintenance
- Schedule management
- Policy and procedure modification
- Workflow planning
- Meeting facilitation
- Recordkeeping and file management
- Decision-making
- Attention to detail
- MS Office
Timeline
Loan Administration Officer
BancFirst
05.2023 - Current
Loan Clerk
BancFirst
05.2017 - 05.2023
Teller
BancFirst
09.2015 - 05.2017
Bachelor of Arts - Criminal Justice
University of Central Oklahoma
Credit Towards Undergraduate Degree - Nursing
Tulsa Community College
High School Diploma -
Broken Arrow High School