Jamie Dorsey
Tyler,TX
Summary
Accomplished General Manager with a proven track record at 24 Seven Mart, adept in operations management and leadership. Excelled in fostering team unity, driving a 20% increase in sales through strategic planning and efficiency improvements. Skilled in inventory control and problem resolution, ensuring long-term organizational growth and high employee satisfaction.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
8
8
years of professional experience
Work History
General Manager
24 Seven Mart
09.2023 - Current
- Managed budget implementations, employee reviews, training, schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
General Manager
7 Eleven Gas Station
02.2022 - 09.2023
- Managed budget implementations, employee reviews, training, schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations and employee evaluations.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Certified Nursing Assistant
Legend Oaks Healthcare and Rehabilitation
02.2021 - 07.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Lead Certified Nursing Assistant
The Heights of Tyler Skilled Nursing and Rehabilitation
07.2019 - 01.2020
- Responded quickly and calmly in emergency situations.
- Contributed substantially to reducing hospital readmission rates by diligently following up on discharged patients'' recovery progress through regular phone calls or home visits.
- Maintained meticulous documentation of patient progress notes for accurate record-keeping purposes, supporting informed decision-making by healthcare professionals.
- Monitored vital signs regularly to detect any potential health issues early, enabling prompt intervention when necessary.
- Enhanced patient satisfaction by providing compassionate care and addressing individual needs.
- Participated actively in quality improvement initiatives aimed at enhancing patient experiences within the facility.
Certified Nursing Assistant
Care Center of Dequincy
12.2016 - 07.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Education
Main
Dequincy High School
DeQuincy, LA05-1999
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
Timeline
General Manager
24 Seven Mart
09.2023 - Current
General Manager
7 Eleven Gas Station
02.2022 - 09.2023
Certified Nursing Assistant
Legend Oaks Healthcare and Rehabilitation
02.2021 - 07.2021
Lead Certified Nursing Assistant
The Heights of Tyler Skilled Nursing and Rehabilitation
07.2019 - 01.2020
Certified Nursing Assistant
Care Center of Dequincy
12.2016 - 07.2019
Main
Dequincy High School