Anup Dhawal Dhobi

• Maintained a clean and organized store environment, contributing to a positive customer experience.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled high volume transactions during peak periods without compromising service quality or accuracy.
• Operated POS terminals and cash drawer balancing.
• Ensured timely restocking to avoid shortages.

• Maximized productivity by implementing effective workflow systems for sorting, washing, drying, folding, ironing, packaging clothing items accordingly.
• Managed staff scheduling, training, and performance evaluations to maintain a professional team focused on delivering quality services.
• Analyzed customer feedback data regularly which was used in making informed decisions on improving service offerings.
• Optimized staffing levels during peak periods to prevent long wait times for service while still controlling labor costs.
• Managed operations of a long-established family enterprise.

• Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
• Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
• Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
• Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
• Led the day-to-day operations of an independent running store over 5 years.

• Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
• Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
• Assisted in loss prevention efforts by adhering to policies and procedures while monitoring suspicious behavior on the sales floor.
• Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
• Maintained accurate records for a variety of payment types.

Handling cash counter

Taking notes waiter order