Jamie Downey
Portland
Summary
I have worked at New Seasons Market since 2010. Most recently, I am a Culinary Events Specialist. I curate sampling plans and execute them for a large customer base daily. I coordinate local vendor events and demonstrations. I thrive creating positive and community-oriented events and work extremely well in a team environment, and, am a self-motivated solo worker when needed.
Overview
7
7
years of professional experience
Work History
Culinary Events Specialist
New Seasons Market
10.2023 - Current
- Create a warm, welcoming environment for customers to enjoy their grocery shopping experience
- Efficiently and effectively coordinate daily, weekly, and monthly community sampling events to a large audience of regular customers
- Monitor food trends and capitalize on them to enhance the customer experience and boost sales with timely demonstrations
Cheese Assistant Manager
New Seasons Market
04.2021 - 10.2023
- Proficient order writer and manager of floor conditions with an emphasis on food safety
- Communicate with small local vendors for sales events and advertise these exclusive items to customers. Emphasis on the seasonality of the cheese selection
- Offered hands-on assistance to customers in a highly specialized environment. I would cut and wrap cheese of all different shapes and sizes while giving the history and fun facts about the products
Grocery Lead
New Seasons Market
04.2018 - 04.2021
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed sales floor operations, working efficiently and productively with all team members.
- Provided customer service and support in a dynamic work environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Gresham High School
06.2009
Skills
- Customer service specialist
- Coordinate local vendor events
- Schedule management and team coordination
- Create positive community-oriented events
- Team collaboration
- Self-motivated solo work
- Conflict diffusion and solution oriented
- Staffing coordination
- Problem-solving
- Administrative support
New Seasons Market Staff Member of the Year, 2018
Displayed exemplary customer service, knowledge of the grocery industry, and value to the core of New Seasons Market
Timeline
Culinary Events Specialist
New Seasons Market
10.2023 - Current
Cheese Assistant Manager
New Seasons Market
04.2021 - 10.2023
Grocery Lead
New Seasons Market
04.2018 - 04.2021
High School Diploma -
Gresham High School
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