Jamie Edwards
NELSONVILLE,OH
Summary
Dynamic Assistant Manager with a proven track record at Bob Evans Restaurant, excelling in team motivation and customer relations. Successfully implemented inventory control measures, reducing waste by 15%. Skilled in staff training and development, fostering a culture of excellence and enhancing service quality to drive sales growth.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Bob Evans Restaurant
Lancaster, OH
10.2017 - Current
- Assisted in managing daily operations, ensuring efficient service and customer satisfaction.
- Collaborated with team members to streamline processes and enhance workflow efficiency.
- Trained new staff on restaurant policies, procedures, and customer service standards.
- Implemented inventory control measures to maintain optimal stock levels and reduce waste.
Assistant Manager
Burger King
Nelsonville, OH
11.2006 - 09.2015
- Monitored employee performance, providing constructive feedback to improve service quality.
- Coordinated staff schedules to ensure adequate coverage during peak hours and special events.
- Resolved customer complaints promptly, contributing to positive dining experiences and loyalty.
- Analyzed customer feedback to identify areas for improvement in menu offerings and service delivery.
Education
High School Diploma -
Northwood High School
Northwood, OH06.1997
Skills
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Goal setting
- Conflict resolution
- Retail operations
- Employee scheduling
- Sales growth
Timeline
Assistant Manager
Bob Evans Restaurant
10.2017 - Current
Assistant Manager
Burger King
11.2006 - 09.2015
High School Diploma -
Northwood High School