Summary
Overview
Work History
Skills
Timeline
Generic
JAMIE EISENHAUER

JAMIE EISENHAUER

Hackettstown,NJ

Summary

Analytical Supply Chain & VMI Specialist with expertise in high-volume CPG replenishment for Tier-1 retailers like Walmart and Sam's Club. Proficient in SAP, Kinaxis Rapid Response, and Data Alliance to maintain high service levels and mitigate stockouts. Collaboration focus to drive results with unique background combining Inventory Planning with Financial Operations (AR) to drive data integrity and process optimization.

Overview

16
16
years of professional experience

Work History

Vendor Managed Inventory Analyst

Mars Snacking
Hackettstown, NJ
12.2021 - Current
  • Exceeded Vendor SLAs: Consistently maintained service levels & DSII goals across multiple Mclane customer Dcs, ensuring peak product availability for major accounts (Walmart, Sam's Club, Walgreens, 7-Eleven).
  • Inventory Optimization: Reduced OH DOS by over 12% using Data Alliance to analyze regional demand and adjust safety stock/lead-time parameters.
  • Advanced Planning Tools: Executed high-volume PO releases using SAP and Kinaxis RapidResponse to mitigate supply gaps driven by real-time VMI demand signals.
  • Strategic Collaboration: Served as the primary VMI lead for Sam's Club, aligning replenishment plans with internal teams and CPFRs to maximize on-shelf availability. Participated in customer calls & onsite customer collaboration meeting at Sam/s HQ with account CPFR.
  • Executive Reporting: Published weekly Excel dashboards on sales history and target adherence to drive data driven adjustments in forecasting and order strategy.
  • Promotional Execution: Validated quantities and managed logistical execution for national events, ensuring product availability for high-priority promotions.
  • Leadership & Communication: Mentored junior analysts and presented trend-based recommendations to senior management, enhancing strategic decision-making.

Distribution Requirements Planning (DRP) Analyst

Mars Snacking
Hackettstown
11.2020 - 12.2021
  • Managed logistics for finished goods distribution to optimize customer case fill for Dove, Twix, Combos, and fun-size filled bar items.
  • Reduced transportation and warehousing expenses to enhance operational efficiency through strategic two-tier deployment methods.
  • Managed bulk transfers to internal and external co-packing locations to maintain production flow and uphold quality guidelines.
  • Optimized batch code date management and strategically deployed network resources to minimize non-quality cost of goods.
  • Oversaw donor freshness process and rules to ensure quality control in chocolate and sugar categories.
  • Refined replenishment workflows to support timely inventory availability and improve service levels.
  • Coordinated efforts with production site and supply planners to optimize delivery schedules and reduce stockouts.

Customer Supply Chain Representative

Mars Snacking
Hackettstown, NJ
04.2019 - 11.2020
  • Order Management & Integrity: Audited purchase orders in SAP for date, material, and sourcing accuracy to ensure 100% operational integrity and fulfillment.
  • Logistics Optimization: Analyzed order data to implement pairing strategies that achieved Full Truck Load (FTL) deliveries, significantly increasing transportation efficiency.
  • Proactive Customer Service: Provided real-time reporting on appointment status, case fill, and deliveries, while advising customers on weight requirements to secure optimal pricing brackets.
  • Digital Transformation: Partnered with the automation team to develop and test a Digital Worker (RPA) that automated daily ASN creation for the Dollar Tree account.
  • Cross-Functional Coordination: Acted as liaison between customers and internal teams to mitigate order risks and guarantee on-time delivery. Assisted account CPFR on monthly customer 306090 calls to review scorecard & align on priorities.

Financial Operations Specialist

Mars Incorporated
Hackettstown, NJ
11.2017 - 04.2019
  • Portfolio Management: Optimized cash receipt and terms compliance for 17 high-value accounts representing $415M in annual sales.
  • Cash Flow Optimization: Conducted weekly cash forecast exposure and deduction analysis to improve collections efficiency and identify payment slowdown trends.
  • Dispute Resolution: Partnered cross-functionally with Sales, Finance, and Logistics to investigate and resolve customer deductions, protecting account aging through effective dispute management.
  • Systems Migration: Facilitated the successful transition of deduction management from SAP to HighRadius for several high profile customers, ensuring seamless business continuity and data integrity.
  • Credit Risk Assessment: Evaluated customer risk profiles using financial statements, bank references, and trade data to recommend strategic credit line adjustments.
  • Proactive Monitoring: Established early-warning protocols by monitoring behavioral changes in account payments to mitigate potential bad debt exposure.

Accounts Receivable Specialist

Damco USA
Florham Park, NJ
08.2016 - 06.2017
  • Managed an $8.5M accounts receivable portfolio for high-profile global clients including Nike, Marc Jacobs, and Stanley Black & Decker, ensuring consistent cash flow and service quality.
  • Optimized financial reporting by developing custom Excel statement spreadsheets, simplifying payment processes and improving transparency for key stakeholders.
  • Streamlined invoice management and deduction resolution utilizing SAP, ensuring the accuracy of complex financial transactions and billing records.
  • Enhanced collection efforts through proactive outreach, executing 30+ daily outbound calls to resolve discrepancies and maintain low Day Sales Outstanding (DSO) levels.
  • Collaborated cross-functionally to resolve billing inquiries and document delivery triggers, improving communication efficiency between internal departments and external clients.

Administrative Assistant

The Hudson Cakery
Weehawken, NJ
01.2015 - 07.2016
  • Executive & Operational Support: Facilitated sustained business success through one-on-one strategy sessions with ownership and precise management of executive calendars and client consultations.
  • Financial Administration: Managed full-cycle accounts receivable and bookkeeping via QuickBooks, including invoicing, payment tracking, and bank deposit preparation to ensure healthy cash flow for annual sales of over 600k.
  • Logistics & Event Coordination: Orchestrated end-to-end logistics for industry expos and onsite events, overseeing setup and arrangements to maximize brand visibility and attendee experience.
  • Records & Contract Management: Authored precise customer contracts and maintained detailed financial reports, including aging and past-due accounts, for senior management review.
  • Communications & Training: Served as a primary point of contact for professional client communications while training new administrative staff on company policies and operational procedures.

Dispatch / Management

Anserve, Inc.
Butler, NJ
10.2010 - 12.2016
  • Supervised 20-25 staff members
  • Dispatched a high volume of time sensitive emergent messages in adherence to strict medical client protocol
  • Worked in collaboration with clients to manage and maintain patient appointment schedules
  • Responsible for staff planning and placement to ensure maximum efficiency and productivity
  • Interviewed and screened new personnel
  • Trained new employees on Pinnacle software with a strong focus on customer service
  • Fielded customer inquiries and concerns
  • Oversaw daily dispatch operations, ensuring timely and accurate delivery of services.

Skills

  • SAP
  • Data Alliance
  • Kinaxis Rapid Response
  • JDA Orion
  • High Radius
  • Excel
  • Data analysis
  • Demand forecasting
  • Stakeholder rapport
  • Critical thinking
  • Relationship management

Timeline

Vendor Managed Inventory Analyst

Mars Snacking
12.2021 - Current

Distribution Requirements Planning (DRP) Analyst

Mars Snacking
11.2020 - 12.2021

Customer Supply Chain Representative

Mars Snacking
04.2019 - 11.2020

Financial Operations Specialist

Mars Incorporated
11.2017 - 04.2019

Accounts Receivable Specialist

Damco USA
08.2016 - 06.2017

Administrative Assistant

The Hudson Cakery
01.2015 - 07.2016

Dispatch / Management

Anserve, Inc.
10.2010 - 12.2016
JAMIE EISENHAUER