Karen Sopczak

Global Vendor Managed Inventory Analyst

Molex, LLC

08.2000 - 12.2024

Responsible for creating customer sold to/ship numbers in SAP.
Responsible for attending calls with customers/inside sales/3rd party warehouse to start the set up.
Responsible for customer order entry, confirming key information back to the customer, such as delivery dates or rescheduling based on current inventory.
Monitored all EDI customers, identifying and resolving any data failures to ensure a smooth data flow.
Ensured all customer invoices were created within a 24-hour period to guarantee timely revenue for the company.
Decreased aged inventory by 47% within one month, optimizing stock levels.
Improved inventory accuracy by removing slow, obsolete items, enhancing overall efficiency.
Increased key customer engagement, significantly boosting the company's percentage through stellar customer service.
Grew the customer product list by effectively managing inventory, aligning stock with customer demand.
Utilized forecasting techniques to anticipate market trends, and ensure product availability.
Conducted a thorough cost analysis to identify and eliminate inefficiencies, contributing to significant inventory cost savings.
Collaborated with the Europe team on best business practices.
Successfully rolled out a global share initiative, fostering international collaboration and knowledge sharing.
Assisted the internal tariff team by ensuring that routing guides were up to date and correctly loaded in the customer master.
Acted as the primary contact with customers on tariff issues, effectively reporting customer information back to the tariff team.
Maintained and kept work instructions current, accurate, and up to date.
Regularly updated work instructions with new procedures to ensure compliance and efficiency.
Would visit 3pl's/customers to tighten working relationship.
Would work to update/correct any issues customer/3pl might encounter.