JAMIE ENGEN
Walker,MN
Summary
Dynamic professional with extensive experience in customer service and retail management at Orton's Ymart. Proven ability in cash register operation and team collaboration, enhancing store efficiency by 20%. Adept at conflict resolution and visual merchandising, consistently delivering exceptional service and fostering positive client relationships. Skilled in inventory management and personal care assistance, ensuring optimal client satisfaction.
Overview
13
13
years of professional experience
Work History
Cashier (currently on leave)
Northern Lights express
09.2023 - Current
- retail merchandise in store
- Operate the cash register.
- Duties include cleaning the store, changing the trash, and helping people with gas.
- Stock shelves.
- Help with inventory.
- deliver high level of customer service.
Personal care assistant
Circle of Life home care
04.2021 - Current
- Help the client get around.
- cooking
- cleaning
- grooming
- medication reminders
Cashier/Assistant Manager
Orton's Ymart
05.2013 - 04.2021
- Retail pricing.
- Help other team members.
- Open the store.
- closing
- cleaning
- stocking
Education
Diploma - cosmetology
NTC COSMETOLOGY ACADEMY
Bemidji, MN01.2026
General Studies
LEECH LAKE TRIBAL COLLEGE
Cass Lake, MN12.2021
GED -
CASS LAKE ABE
Cass Lake, MN07.2017
High School -
WALKER HACKENSACK AKELEY HS
Walker, KSSkills
- Collaborative mindset
- Optimistic outlook
- Leadership abilities
- Time management
- Daily reporting
- Product restocking
- Returns processing
- Upselling techniques
- Conflict resolution
- Empathy and patience
- Money handling
- Currency counting
- Cleaning and sanitizing
- Refund handling
- Clear communication
- Customer assistance
- Team collaboration
- Visual merchandising
- Cash register operation
- Inventory management
- Personal care assistance
- Customer service
- Effective communication
References
References available upon request.
Timeline
Cashier (currently on leave)
Northern Lights express
09.2023 - Current
Personal care assistant
Circle of Life home care
04.2021 - Current
Cashier/Assistant Manager
Orton's Ymart
05.2013 - 04.2021
Diploma - cosmetology
NTC COSMETOLOGY ACADEMY
General Studies
LEECH LAKE TRIBAL COLLEGE
GED -
CASS LAKE ABE
High School -
WALKER HACKENSACK AKELEY HS