Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jamie Galarza

Waukegan,IL

Summary

Board certified health and wellness coach proficient in applying motivational interviewing and coaching skills to facilitate client well-being . Bilingual in Spanish with expertise in applying client-centered approaches to promote behavioral change.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Lake Behavioral Hospital
Waukegan, IL
10.2022 - Current
  • Provided excellent service to patients through personable communication.
  • Engaged clients in therapeutic groups to promote coping skills, education and life skills.
  • Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
  • Collaborated with client and clinician to develop and support goals and clinical treatment plan.
  • Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.

Assessment Leader

Group 360 Consulting
Northbrook, IL
03.2021 - 09.2022
  • Conducted client interviews and performed client intake services.
  • Answered questions and responded to inquiries to deliver high level of service to clients.
  • Issued, gathered and inspected intake forms to confirm correct information.
  • Built and maintained strong relationships with clients by successfully resolving issues and responding promptly to phone inquiries.
  • Complied with company policies, objectives and communication goals.

English Tutor and Writing Coach

Learning with Jamie
Remote, IL
10.2018 - 08.2022
  • Created effective tutoring sessions by working closely with students to ascertain literacy goals and expectations.
  • Organized fun, educational activities which allowed students to boost literacy and fluency skills through interactive learning.
  • Reviewed, evaluated and marked assignments and examinations.
  • Researched or recommend textbooks, software, equipment, or other learning materials to complement tutoring.
  • Obtained feedback from students and parents to use in development of lesson plans.

Education

Master of Arts - Health And Wellness Coaching

Maryland University of Integrative Health
Laurel, MD
04.2023

Bachelor of Science - Psychology

Loyola University of Chicago
Chicago, IL
06.2016

Skills

  • Group Facilitation
  • Goal-setting
  • Health Promotion
  • Collaboration
  • Active Listening
  • Relationship Building and Emotional Support
  • Individual and group coaching
  • Strong Verbal Communication
  • Motivational Interviewing
  • Behavioral Change

Languages

Spanish
Native/ Bilingual

Certification

  • Board Certified Health and Wellness Coach (NBHWC)- 2023
  • Certified Career Coach, University of Mount Shasta - 2019
  • Certified English as a Second Language Teacher, Uniprep-2016

Timeline

Mental Health Technician

Lake Behavioral Hospital
10.2022 - Current

Assessment Leader

Group 360 Consulting
03.2021 - 09.2022

English Tutor and Writing Coach

Learning with Jamie
10.2018 - 08.2022

Master of Arts - Health And Wellness Coaching

Maryland University of Integrative Health

Bachelor of Science - Psychology

Loyola University of Chicago
Jamie Galarza