Board certified health and wellness coach proficient in applying motivational interviewing and coaching skills to facilitate client well-being . Bilingual in Spanish with expertise in applying client-centered approaches to promote behavioral change.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Lake Behavioral Hospital
Waukegan, IL
10.2022 - Current
Provided excellent service to patients through personable communication.
Engaged clients in therapeutic groups to promote coping skills, education and life skills.
Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Collaborated with client and clinician to develop and support goals and clinical treatment plan.
Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Assessment Leader
Group 360 Consulting
Northbrook, IL
03.2021 - 09.2022
Conducted client interviews and performed client intake services.
Answered questions and responded to inquiries to deliver high level of service to clients.
Issued, gathered and inspected intake forms to confirm correct information.
Built and maintained strong relationships with clients by successfully resolving issues and responding promptly to phone inquiries.
Complied with company policies, objectives and communication goals.
English Tutor and Writing Coach
Learning with Jamie
Remote, IL
10.2018 - 08.2022
Created effective tutoring sessions by working closely with students to ascertain literacy goals and expectations.
Organized fun, educational activities which allowed students to boost literacy and fluency skills through interactive learning.
Reviewed, evaluated and marked assignments and examinations.
Researched or recommend textbooks, software, equipment, or other learning materials to complement tutoring.
Obtained feedback from students and parents to use in development of lesson plans.
Education
Master of Arts - Health And Wellness Coaching
Maryland University of Integrative Health
Laurel, MD
04.2023
Bachelor of Science - Psychology
Loyola University of Chicago
Chicago, IL
06.2016
Skills
Group Facilitation
Goal-setting
Health Promotion
Collaboration
Active Listening
Relationship Building and Emotional Support
Individual and group coaching
Strong Verbal Communication
Motivational Interviewing
Behavioral Change
Languages
Spanish
Native/ Bilingual
Certification
Board Certified Health and Wellness Coach (NBHWC)- 2023
Certified Career Coach, University of Mount Shasta - 2019
Certified English as a Second Language Teacher, Uniprep-2016