Jamie Gibson
Chalmette Medical Clinic
Meraux ,LA
11
years of professional experience
Professional office specialist with track record of streamlining administrative processes and supporting operational efficiency. Excellent communication, organizational, and multitasking skills. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for reliability, problem-solving abilities, and keen attention to detail.
Work History
Front Desk Receptionist
3 Years 2 Months- Greeted patients warmly and directed visitors to appropriate clinic services for efficient service.
- Answered multi-line phone systems and routed calls to proper departments.
- Scheduled and confirmed appointments using medical office software.
- Verified patient insurance details and updated demographic records with precision to maintain accurate patient information.
- Collected copays and processed front desk transactions securely, ensuring confidentiality.
- Processed room deposits, fees, and payments at the front desk.
Office Assistant
3 Years 11 Months- Answered incoming calls, emails, and visitor questions with prompt, professional communication.
- Processed documents quickly through accurate data entry and timely filing.
- Maintained detailed records of office activities and operations for effective reference.
- Purchased and organized office supplies to ensure efficient workflow.
- Managed payroll timesheet collection and subcontractor paperwork with attention to detail.
- Assisted with invoicing, tracked expenses, and prepared budgets to maintain accurate financial records.
Receptionist
3 Years 2 Months- Managed patient check-ins, scheduled appointments, and supported front-desk communications with accuracy and professionalism.
- Answered incoming calls, routed inquiries, and resolved patient concerns to enhance patient satisfaction.
- Streamlined daily office operations through efficient data entry and document management. data entry and document management. through data entry, photocopying, scanning, and faxing documents.
- Supported billing coordination by collecting patient information and verifying documentation.
- Processed cash transactions and maintained accurate sales and payment records to support financial integrity.
Education
High School Diploma
Skills
Phone system management
Scheduling appointments
Client relations
Billing and invoicing
Payment processing
Basic accounting
Patient information management
Office equipment operations
Computer proficiency
Verbal and written communication
Organizational skills
Positive and professional
Timeline
Front Desk Receptionist
Chalmette Medical Clinic
08.2023 - CurrentRead More
Office Assistant
Gibson Construction Llc
06.2019 - 05.2023Read More
Receptionist
Dr.Zavier
03.2016 - 05.2019Read More
Andrew Jackson High
High School Diploma
Read More