Jamie Graham
Norwich,NY
Summary
Proven achiever in patient care and medical documentation, I excelled at Hamilton Orthopaedics Spine and Sports Medicine by implementing new protocols that enhanced orthopedic practices. My expertise in EMR/EHR and strong team collaboration skills ensured efficient patient management and inventory control, significantly improving service delivery and patient satisfaction. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
22
22
years of professional experience
Work History
Orthopedic Assistant/Secretary
Hamilton Orthopaedics Spine And Sports Medicine
2002.06 - Current
- Supported the development of new protocols and procedures in response to evolving best practices within the field of orthopedics, fostering a culture of continuous improvement.
- Facilitated timely referrals to specialists when necessary for advanced diagnostics or treatments beyond scope of practice as an Orthopedic Assistant.
- Assisted with casting procedures
- Managed inventory of medical supplies and equipment required for daily operations within the orthopedic department, avoiding shortages or delays in service provision.
- Scheduled patients for testing procedures, input patient histories, and room patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Cazenovia College
Cazenovia, NYHigh School Diploma -
Sherburne Earlville Central School
Sherburne NY06.1999
Skills
- Patient Care
- Medical Documentation
- Clinical assessment
- Reliable team player
- Customer Service
- Direct Patient Care
- HIPAA Compliance
- Patient Scheduling
- Medical Terminology
- Patient Management
- Inventory and supply management
- EMR / EHR
Timeline
Orthopedic Assistant/Secretary
Hamilton Orthopaedics Spine And Sports Medicine
2002.06 - Current
Cazenovia College
High School Diploma -
Sherburne Earlville Central School
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