Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Greene

Mars,PA

Summary

Dedicated and results-driven professional with a proven track record of effectively collaborating with customers on a daily basis, coupled with expertise in new product development and lab testing. Possessing a robust background in fostering cross-functional relationships, I excel in bridging the gap between customer needs and innovative solutions. With a keen eye for detail and a commitment to delivering quality, I am adept at navigating complex projects and ensuring seamless communication across teams. My passion for driving customer satisfaction and facilitating product evolution positions me as a valuable asset in any dynamic environment.

Overview

6
6
years of professional experience

Work History

Field Services Professional

Industrial Scientific Corporation
07.2021 - Current
  • Managed on-site and off-site installation, repair, and maintenance
  • Conducted custom Onsite and Online training classes
  • Planned & hosted regional GDME classes
  • Mentored Field Services team members to advance their careers and training levels

Training Specialist

Industrial Scientific Corporation
03.2020 - 07.2021
  • Prepared videos for online and remote instruction.
  • Developed lesson plans, instructional materials and written practice tests for GDME and custom online and onsite training courses.
  • Developed training handbooks, computer tutorials and reference materials.

Product Assurance Technician

Industrial Scientific Corporation
09.2018 - 03.2020
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Collaborated with cross-functional teams to ensure timely completion of complex projects.
  • Tested components and systems to evaluate performance and identify concerns.
  • Evaluate sustaining and NPD products to ensure they adhere to listed specifications
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Liaised with internal departments to optimize productivity and efficiency.

SMT Technician

Industrial Scientific Corporation
11.2017 - 09.2018
  • Contributed to cost reduction efforts by identifying opportunities for improving processes and reducing waste within the production line.
  • Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
  • Reduced downtime by quickly diagnosing and resolving technical problems related to SMT equipment.
  • Worked to J-STD specifications in Through hole soldering to complete PCBs

Education

Bachelor of Science - Digital Communications And Multimedia

Slippery Rock University
Slippery Rock, PA
05.2016

Skills

  • Problem-Solving
  • Customer training
  • Repair and Installation
  • Customer Relations
  • Quality Assurance Testing
  • Training and mentoring
  • Task Prioritization
  • Decision-Making

Timeline

Field Services Professional

Industrial Scientific Corporation
07.2021 - Current

Training Specialist

Industrial Scientific Corporation
03.2020 - 07.2021

Product Assurance Technician

Industrial Scientific Corporation
09.2018 - 03.2020

SMT Technician

Industrial Scientific Corporation
11.2017 - 09.2018

Bachelor of Science - Digital Communications And Multimedia

Slippery Rock University
Jamie Greene