Jamie Guendling
Crown Point,IN
Summary
I am a friendly, hardworking, responsible and reliable person looking for a part time opportunity. I have flexible availability Friday, Saturday, and Sunday.
I have previous experience in hosting, stocking, inventory, ph ysical labor, sales, cashiering, working with the public, and customer service.
Overview
18
18
years of professional experience
Work History
Certified Ortho Asst and Treatment Coordinator
Orthodontic Specialists
11.2006 - Current
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Explained treatment choices to patients and helped determine best options.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Served as a liaison between patients, clinical staff, and external specialists during referral processes or collaborative care efforts.
- Built strong relationships with referring providers through regular communication updates on shared cases.
- Educated patients on proper oral hygiene practices, promoting long-term dental health and wellbeing.
- Delivered excellent patient experiences and direct care.
Education
American Heart Association
Radiology
Dental Assisting National Board (DANB)
Skills
- Communication: Ability to communicate clearly and listen effectively
- Teamwork: Capacity to collaborate with other to achieve common goals
- Problem-solving: Ability to analyze issues and find practical solutions
- Adaptability: Flexibility to adjust to new situations and environments and adapt in stressful situations
- Organizational Skills: Capability to manage tasks efficiently and prioritize effectively
- Attention to Detail: Commitment to accuracy in work
- Creativity: Ability to think innovatively and propose new ideas
- Critical thinking: Ability to evaluate information and make informed decisions
Timeline
Certified Ortho Asst and Treatment Coordinator
Orthodontic Specialists
11.2006 - Current
American Heart Association
Radiology
Dental Assisting National Board (DANB)
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