Summary
Overview
Work History
Education
Skills
Timeline
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Jamie Handlin

Kemp,TX

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

11
11
years of professional experience

Work History

QC Electrical Tester

Champion Homes
02.2021 - 01.2022
  • Inspected and tested electrical systems to identify connection issues and other faults affecting system performance.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Recorded inspection and test results on data sheets.
  • Operated and maintained testing equipment.

Customer Service Associate

Walmart
07.2011 - 02.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Kemp High School
Kemp
05.2004

Skills

  • Manual Testing
  • Safety Protocols
  • Stock Replenishment
  • Refund Processing
  • Product Availability
  • Cash Register Operations
  • Understanding Customer Needs
  • Resolving Customer Issues
  • Microsoft Office
  • Customer Service and Assistance

Timeline

QC Electrical Tester

Champion Homes
02.2021 - 01.2022

Customer Service Associate

Walmart
07.2011 - 02.2021

High School Diploma -

Kemp High School

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Jamie Handlin